The Bike Connection

  4.5 – 194 reviews   • Bicycle store

One-stop shop for everything bike related, including sales, rentals, service, apparel, parts & more.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · 

Hours

Thursday11AM–7PM
Friday11AM–7PM
Saturday11AM–7PM
Sunday11AM–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM

Address and Contact Information

Address: 2011 El Camino Real, Palo Alto, CA 94306
Phone: (650) 853-3000
Website: https://www.bikeconnection.net/

Photo Gallery

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Review Summary

Nicolas Wipfler
Friendly people with good service and prices.
Edwin Grubbs
Wow, this place was amazing with a huge selection of top quality bikes and gear!
Mani Varadarajan
The salesman apologized and said he had no idea what happened.
Radu Popovici
Large bike shop, with plenty of options. Lots of ebikes too, from relatively cheap to very pricey ones. The staff is helpful, although some are very young and somewhat disinterested. We found what we wanted for my daughter (24 bike), and it had the most options, compared to other local stores.
Steffen Meschkat (Mesch)
Friendly staff, large choice of bikes.But beware of the quality of the work of the on site mechanics, and the competency of recommendations. We bought a bike and asked for a matching rear carrier. We got one that doesn’t, in fact, fit, as it’s too large and now prevents the saddle for lowering all the way. Also, it was shoddily fitted, with bent holders and not horizontal.Updated after the reply from the business: Thank you for the offer! I will come by on the weekend to get it corrected; will post update here when done.Updated after bringing the bike back to the store: Took 15 minutes without any wait time on a Sunday afternoon to get the rack fitted properly. See second picture.
Richard Bulosan
The Bike Connection is Great Place to get your bike, bike parts or to get information on your bike. They helped my with my bike even though they were about to close. Keep up the awesome service. I will definitely be back and will highly recommend this place to friends an family. Thanks again guys for your help.
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