Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Located In: El Paseo Shopping District
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
| Sunday | 10AM–5PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
Address and Contact Information
Address: 73445 El Paseo, Palm Desert, CA 92260 Phone: (760) 862-9710 Website: https://www.apple.com/retail/elpaseovillage?cid=aos-us-seo-maps
Photo Gallery
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Review Summary
valerie verdi
Service, staff, above and beyond fantastic!!!!!
Will Fn
When I got home, I brought the iPad to an iPhone/iPad repair place.
Edward Davidson
Packed, 3 hour wait to have new phone serviced
Drp0130
First off, it would be great if the website and store policies were in sync with each other. Went 2 days ago to look at MacBooks and when I approached the store I was asked if I had an appointment, which I did not. The website clearly says ‘walk-ins and its the first words in the description. The bouncer at the door then mumbled a whole bunch of, blah, blah, blah and said I could make an appointment and come back. Meanwhile the store was pretty much empty and no, I did not want to have my hand held by an employee while I looked at the product. Covid is no longer an excuse for all of this poor customer service. Seems like this location is pissing more people off than helping currently. The worst Apple experience I have ever had, at any location. Completely unfriendly and uninterested in helping me out. Will never return here, and the sad thing is, I’m sure the management doesn’t even care.
Felipe Fuentes
this store stole me 2500 usd in cash, I did not receive the service and now tI have been asking for a refund for 2 weeks almost and the employees are rude. I suggest not to buy on this store. The service bought was not provided. dont buy here, dumb people everywhere plus you have to deal with stupid employees
Leslie Lane
Security people outside are so rude. Make you feel like a criminal because you want to go into the empty store to buy something.I’d recommend you fire the security company and maybe think about customer service again or just shut this location down.