Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
Address and Contact Information
Address: 1634 Park St Ste B, Alameda, CA 94501 Phone: (510) 901-0077 Website: https://www.t-mobile.com/store-locator/ca/alameda/park-st-pacific-ave?y_source=1_NzIyNTM4MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Mike Jones
They knew all the products and what they offer and how they work.
Kaezi Datuin
Got my phone upgraded here and the customer service was excellent.
dylan zhao
I picked 3 accessories including a beats earphone.
Kaezi Datuin
Got my phone upgraded here and the customer service was excellent. Everyone greeted me, and the rep, Hans helped me pick out my phone and was very helpful and helped me answer all of my questions. He was super friendly and nice and I had a problem w my payment but he was super cool about it and let me run home and back in like 30 min to get my other card. 11/10 would definitely recommend. Hans deserves a raise
Alex Lam
Awesome service! Super nice and helpful people! Currently they are having the ‘buy any phone accessories $50 or above will get one month free prepaid phone card($45)’ special. Only available at this store!
Monette Elkins
I’ve never had such a bad customer service interaction in my life. I asked to return a product (within policy guidelines) and the individual assisting me bullied me about it the whole five minutes of my politely waiting for what would typically be considered a very legitimate and commonplace transaction to be completed. I received the refund, of course, but left the store completely astounded.