Elite Screens Inc. is a US based projector screen manufacturer with its world headquarters in California and facilities across the US, Germany, Taiwan, China/Hong Kong, Japan, India, and Australia. Elite is an ISO9001:2015 certified manufacturer that specializes in producing retail, commercial and home-theater projection screens for virtually any presentation environment. This includes front/rear projection as well as matte white, ALR/CLR, and acoustically transparent materials. Elite delivers its promise of top-level quality through cost effective products for today’s discerning video enthusiasts. Our team is proud of the industry certified, award-winning products and service that our industry demands.
Hours
| Thursday | 8AM–4PM |
| Friday | 8AM–4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–4PM |
| Tuesday | 8AM–4PM |
| Wednesday | 8AM–4PM |
Address and Contact Information
Address: 12282 Knott St, Garden Grove, CA 92841 Phone: (877) 511-1211 Website: https://elitescreens.com/
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Elite Screens Inc. 12282 Knott st., Garden Grove, CA 92841 Sales Contact: [email protected]. Technical Support: techsupport@elitescreens.
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12282 Knott St. Garden Grove, CA 92841. Tel : (562) 483-8198, Contact Elite Screens US. US, Elite Screens Inc. Maryland …
About Us – Elite Screens Projector Screens
Elite Screens Inc. is a US based projection screen manufacturing company with … Elite ProAV® is headquartered at 12282 Knott St. Garden Grove, CA 92841.
Review Summary
michael cao
Screen has major flaws…it mildews after storage. I purchase the yard master 2 dual screen and stand. I used it periodically (every 3-4 weeks) with my kids in the backyard. I noticed mildew streaks and stains that formed on the screen. I noticed the streaks were getting worse upon every use. I emailed the company, they said that it should be notified one month after purchase, stored in dried environment, and used frequently. Who uses the screen on a weekly basis??? How much drier can it be if I store it in the given case and in my house? ? Horrible warranty…they do not stand behind their product!!!
Jesse Rich
This fly-by-night operation has cost my company THOUSANDS of dollars in lost business because they can’t get their act together.We’ve bought dozens of screens from Elite Screens over the years. Every time a motor or circuit board breaks it’s an entire three-ring circus just to get them to send the right part. We provide the model number and serial number for a screen we have, but they insist they need the model number off the motor itself, which involves taking down the entire screen (ours are anywhere from 135 – 200 diagonal and mounted 15 feet off the ground), disassembling it to get at the motor, then having it sit around while we wait for the part to be sent. Why is the model number and serial number not enough?! What is the point of a serial number if you can’t use it to identify the right part?My latest experience really takes the cake, though. After going through the entire process of ordering the part from their website (where we provided the model # and serial #) we got a followup email saying we ordered the wrong part. They insist they need the model number from the motor itself. We have our on-site technicians get the motor out and send us a picture of it. We send that picture to Erik Garcia with Elite Screens and the motor we need will actually be more than double the cost of the one we ordered. Fine. We’ll pay the difference, we’ll pay for overnight shipping, whatever. Just get us the motor so we can use the screen for our business. The motor arrived a few hours ago and IT’S THE WRONG ONE.We stopped buying Elite Screens products years ago because of issues like this, but unfortunately we still have at least 50 of them in circulation at our business locations across the country. The electrical and electronic components are failing left and right and I’m getting tired of dealing with their nonexistent support.Stay away. Stay far, far away from anything made by this company.
Ryan Stone
This is my third Elite Screens screen, and my first HUGE disappointment from them. My wife purchased the AR100H-CLR ultra short throw screen for me, for my birthday ($1059) and when I opened it, I noticed a defect in the screen material in the upper corner. Assuming I was dealing with a reputable company, I immediately contacted customer service to get this resolved. Jaime Luna, the support manager said they would not cover it under warranty! I provided the proof of purchase, the serial number, everything they needed. The warranty is for 2 years, and it was open for less than 2 hours. Jaime Luna informed me that the box should have been opened immediately after receiving the box. I explained there was no damage to the box, why would my wife open a 6 foot tall box and inspect every part inside it and then try to re-wrap it for my birthday! She only purchased it 90 days ago, and from a an authorized dealer. Their response was that I could send them more money if I wanted to buy a replacement!!! ARE YOU KIDDING ME!!!!!! I would fire one of my employees if they treated a customer this way!!