4.3 – 1,387 reviews $$ • Used car dealer in Irvine, California
We carry a large selection of used cars, trucks, and SUVs. So it’s easy to find exactly what you want, all in one place. Come to CarMax in Irvine, CA and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we’ll buy your car even if you don’t buy ours.® Easy car buying and selling. The way it should be.
Service Options: In-store shopping · Curbside pickup · Delivery
Hours
Thursday | 10AM–9PM |
Friday | 10AM–9PM |
Saturday | 9AM–9PM |
Sunday | 11AM–7PM |
Monday | 10AM–9PM |
Tuesday | 10AM–9PM |
Wednesday | 10AM–9PM |
Address and Contact Information
Address:
9501 Research Dr, Irvine, CA 92618
Phone: (949) 341-0801
Website: https://www.carmax.com/stores/7195?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_CA&utm_content=SEO_Irvine&utm_term=SEO_7195
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Review Summary
Sameer Kumar Kaushik Mamillapalli
It is a huge store. The service guys are of great help and quick in their job. I got a good appraisal for my car.
Dan Dunshee
Nice large clean store with everyone practising social distancing and wearing masks. Salespeople very helpful and trade in was smooth and easy. Love Carmax!
Keith Grant
Great place to buy a car good price great cars many locations to choose from!!!
MVMike62
The proposal process was quick and easy and I was pleasantly surprised with the offer received. It was late in the day so I was advised to return another day around 10am. I did that and had to wait 3 hours to be processed by a finance rep. The final paperwork process was easy and fast. My rep. was very friendly and efficient. The 3 hour wait was the only negative.
Mark Mistretta
Due to getting rear ended on the freeway in my 2006 Scion xB and the xB being deemed a total loss I had to shop for a new car. I looked at many cars, Camry’s, xB’s, Corollas, Sentra’s, etc both used and new and went to brand named dealers and used lots. It was suggested to me to check out Car Max because of their customer service and certified vehicles. I looked on their website and saw several xB’s including this 2012. I called to verify it was available then went down for a test drive at the Car Max in Irvine Ca.. I was handed over to Irina to be my sales rep. We sat down and discussed the car and she brought it up for me to look at. After examining the car we sat back down and she informed me of the 24hr test drive option and the 30day money back guaranty. I told her i was interested in the car and she arranged for me to take it home for the 24hr test drive. She did a credit app over the phone and I was approved by several banks. I had to wait a couple of days for my AAA check to clear. I brought my wife with me a couple of days later and asked if she could be added to the loan and Irina said no problem. She redid the app and and we proceeded to add the xB onto our insurance then she took us over to the finance department to sign the purchase contract and all needed paperwork. The finance rep turned out to be my wife’s former schoolmate, Angela, and that made what usually is a mundane process lighthearted and pleasant. My wife had to leave so Angela and I finished up the paperwork. Irina came back over to deliver the car to me and she took the delivery pictures for me. She asked if I had any last questions before driving off then handed me the keys. She congratulated me then wished me the best with the new car. She texted me almost a week later to check on how I liked the new xB and wanted to make sure everything was ok with it. Very professional and awesome customer service! I would definitely recommend Car Max, specifically the Car Max in Irvine Ca., for the best car shopping and purchase experience possible! Great Job Car Max!
Steve Holmes
Our Sales rep David Dildy was very knowledgeable and friendly! Our time with him was great! However the wait time to sign final paperwork was terrible as we were not quoted even close to accurate wait time by the office. We were told 30 minutes when it actually took 2 hours. When we were called it was quick from there. We are very happy with our purchase!!
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