JCPenney

  4.2 – 336 reviews  $$ • Department store in Thousand Oaks, California

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Thousand Oaks, CA and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.

Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.

Located In: The Oaks

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday11AM–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 280 W Hillcrest Dr W, Thousand Oaks, CA 91360
Phone: (805) 497-6811
Website: https://stores.jcpenney.com/ca/thousandoaks/clothing-stores-thousandoaks-ca-1229.html

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Review Summary

Derrick Duras
This company is great with awesome staff that always show great customer service
Alan Bolton
Service an prices are good
Chrissy H
The fitting rooms also smell like urine.
Mayur Patel
This is a well-organized JCPenney location. It seems that in the last few months they might have plans to downsize because there seem to be less items in the store. The sections are always well organized and you can usually find what you were looking for, miss you can’t the staff is usually very friendly and happy to help. I hope JCPenney does not go out of business!
Thomas Nicholas
Surprised how much product was in the store. Customer service was great and not very crowded. I shall return!
Veronica Oscanoa
The only reason I stop by was because I parked my car closed to there today but in my way to head inside the mall noticed few things that called my attention well a lot of signs were 60%off and it was good right normally all costumers want deals well I asked a employee to make sure if something was 60% off he said he didn’t know that he has to scanned to make sure so he did he came back and said the price I asked again so is it 60% off? He said don’t know the price is this , it was kind of rude but I kept looking around found some wallets that had the 60% off sign and when to pay oh no it was regular price when I told him ( same employee ) about the sign he said really rude “I don’t know where you see the 60% signs but it is not “ and for sure I got mad got my purse and head out sorry but not good only few employees big lines and worst they are not even in a way to help someone
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