Spectrum Store

  3.7 – 203 reviews   • Internet service provider

The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday12–5PM
Monday10AM–8PM

Address and Contact Information

Address: 164-10 Jamaica Ave, Queens, NY 11432
Phone: (888) 406-7063
Website: https://www.spectrum.com/locations/ny/jamaica/164-10-jamaica-ave

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Review Summary

Jannatul Haque
The service was good and the place is clean.
Jesse Williams
One hour just to do a simple return on equipment.
Suresh Basdeo
Nice customer service and friendly staff
Alvie Figueiredo
Very good service that people are nice that people help you really love the place the people are nice
Valerie Howard
Social distance with mask; stood in line 20 minutes. Used self pay first time; it was fine. Clear reading in steps toward payment. Quick service with receipt. Clean store with welcome security guide in directing you to pay bill.
Mister Blue
Terrible service. But so so customer service. My reason for leaving. I was having trouble with the WiFi service. My Netflix and YouTube was always stopping with their Loading Issue. It kept stopping while listening to My Music on YouTube. They came to my home for the first time and changed the modem. It had continue with the same WiFi issue. When they came to my home for the second time they replaced the modem again. The technician told me that my router which is an ORBI. He said was a very good router. The Customer Service individual said it was my router. The reason they say that is because they want the customer to use their Router so they can charge you. And on top of everything they charged me $50 for they service appointment. When I first started with Spectrum the bill in the beginning was $125. Now it’s $200 monthly. With the $50 service charge the bill now was $250. I’m like No Way. So I decided to go with. Verizon. My internet speed with Spectrum was about 234 Mbps on an average. Now my Verizon internet speed is over 850 Mbps. Verizon came to my home and installed 3 boxes and has more features than you can image. Plus voice command. Which is kool. The bill is about the same $200. I WILL NEVER EVER EVER RETURN TO SPECTRUM. Stay away from Spectrum. It’s TRASH. Go with Verizon. They give you Overall the best service.
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