Service Options: In-store shopping
Hours
Tuesday | 9AM–6PM |
Wednesday | 9AM–7PM |
Thursday | 9AM–7PM |
Friday | 9AM–6PM |
Saturday | 9AM–5PM |
Sunday | Closed |
Monday | 9AM–7PM |
Address and Contact Information
Address: 5708 Horatio St, Utica, NY 13502 Phone: (315) 864-7200 Website: https://www.bmwutica.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Photo Gallery
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Review Summary
Jeffrey Howell
Great service and great people.
Dow Jones
Same goes with service desk ladies and some other staff.
Dustin Byrne
The whole experience was great, can’t wait to deal with them again
Christopher Johnston
Had been in the market for a very specific and surprisingly rare used vehicle for over a year, and BMW of Utica happened to take one in trade. I stumbled across it on their website on a Thursday night and sent in an online request for info. Friday morning, I got a call from Antonio Cooper, a young, energetic, and ridiculously helpful sales person there.Antonio sent me a slew of photos that he took himself, since none were on the site yet. The car looked amazing, the price was right in the range I was hoping to pay, and so we worked out a few remaining details, including logistics for pick up.I was coming from 700 miles away, but Antonio said they’d make everything easy for me. And did they ever. I arrived at the Syracuse airport — an hour away from Utica — at half past midnight Friday night, and Antonio was there to pick me. He drove me to a nice hotel near the dealership, which they paid for. And then he picked me up from the hotel in the morning after the car had been detailed and had final inspections.The sales process was fairly quick, made simple since I wasn’t financing or trading anything in. By 11am I was on the road for the awesome drive back to NC in the unicorn of a vehicle I thought I’d never find.Many thanks to Antonio and the entire crew at BMW Utica. Highly recommended!
paul patane
Just purchased a 2018 BMW X5. First the car is great. Beautiful shape and well maintained. But most importantly this was the most pleasant and professional car buying I have ever experienced. I first contacted Cody Broadbent online looking for the car. He was instrumental in finding me the car and getting me all the information I needed. The day I had available to test drive the vehicle he was unfortunately unavailable because of military duty – Thank You! Understanding that my time was limited he handed me off to his colleague, Antonio Cooper. Antonio made himself available for my test drive and followed up on all my questions and concerns as we went through the financing and ultimate sale. He even came in on his day off for the delivery. Hey I’m as cynical as the next guy when it come to car dealers, but if this is how they do business everyday – give yours to them. Thank you guys. Great job.
Carrie Mi
From start to finish I was treated with courtesy and professionalism! Cody and Steve were attentive and knowledgeable and seemed as excited as I did about my purchase. This was my second wonderful experience and I’ll be back again the next time I’m looking for a new vehicle!