Service Options: In-store shopping
Hours
Tuesday | 10AM–4PM |
Wednesday | 10AM–4PM |
Thursday | 10AM–4PM |
Friday | 10AM–4PM |
Saturday | 10AM–4PM |
Sunday | Closed |
Monday | 10AM–4PM |
Address and Contact Information
Address: 991 Madison Ave, New York, NY 10075 Phone: (212) 628-3400 Website: https://www.verawang.com/
Photo Gallery
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Review Summary
Catrice Harvey
The customer service is excellent and they treated me like family there.
Lingyan Wang
My budget didn’t fit their price, so they refused to let me try any dress.
Yanhua Zhuang
Very good service and beautiful dresses.
Sophie Hubbard
This store is a GEM! Vera Wang Bridal House Ltd’s team are absolutely amazing. I am extremely indecisive and they really took their time helping me find a dress I was comfortable in. If you’re looking for beautiful gowns and amazing customer service this is the right place for you!
Jessica Haryanto
The customer service is excellent. They communicated really well in terms of your budget, dress preference as well as things that’s related to your wedding to help you find the perfect dress. My consultant, Lori, is very helpful in every part of the process, especially in this pandemic. Don’t worry that you couldn’t find anything on their website, the team will help you find the dress. One of the greatest things that the team provides is their hospitality. Weather you come with $3000 budget or $8000 budget, they won’t differenciate you nor judge you. They understand that weddings are expensive. Starting from the arrival, taking the temperatures and giving out gloves during pandemic, they are very welcoming.
Stephanie Padgett
I went to Vera Wang this past weekend while searching around NYC for my dream wedding dress. First of all, the selection in the store was less than average- they only had maybe 2 decent dresses I was interested in and everything else was way too couture/runway (IE red, purples, giant flowers, pieces missing on the dresses) and I kind of felt like it was a waste of time.The worst part of the experience was my consultant, Amba. She was pushy, rude, and made me feel uncomfortable because I didn’t love the couture pieces they had. Every time I told her I didn’t like a dress she looked like she wanted to roll her eyes and was huffy. She only began to be kinder once I started loving two dress options.The other thing that bothered me is that Vera Wang as a whole cannot accommodate changes to dresses (IE no natural waist if the dress has a drop waist, no swaps for tops and bottoms, no changes to any aspect of the dress- you buy as is).