Posh department store chain carrying designer apparel, shoes & accessories, plus home goods & more.
Located In: Walt Whitman Shops
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address: 230 Walt Whitman Rd, Huntington Station, NY 11746 Phone: (631) 350-1100 Website: https://www.saksfifthavenue.com/locations/s/longisland
Photo Gallery
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Review Summary
Vinson Wu
Great selection of merchandise, good quality, friendly customer policy
Farhan Badar
Staff will cater you based on the existing brands you are wearing.
Shakay Chahinian
Love the atmosphere, service and jyst feel happy to be there
kadie couture
I am a frequent shopper at Saks, and the lack of customer service I received was unacceptable and very disappointing. I was an invisible customer for the majority of my time in the store. My purpose for visiting the store was to exchange shoes; the store did have the shoes In stock but only as a floor model. I explained to the sales associate I’d prefer a non-worn pair. The sales associate advised that she would order the replacement shoes and the shoes would arrive in 3-5 business days. I left the store confident that I’d be receiving a new pair of shoes. Although the customer service wasn’t excellent, I thought my issue would be resolved once receiving my new shoes. Unfortunately, that wasn’t the case. I received the exact shoes that I didn’t want. I was shipped the same floor model that I said I didn’t like because they were excessively worn. One of the shoes is so worn that the heel is lifting, and I’m honestly in shock that anyone would send a customer this. I am incredibly disappointed in Saks, and my issue is still not resolved.
amarpf13
Brought wife in for a dress fitting. Sales staff was top notch and showed her a collection of several colors, styles, and lengths that they thought would look good on her. My wife was so delighted with the specialized service. The sales woman actually ran downstairs to grab a pair of shoes just to see how they would look with the dress. Wow.. Wife bought a dress, needed to be altered and it was done in ONE day. Will definitely recommend Saks Fifth Avenue and thank you for the wonderful service through this painful pandemic…
Alison S
If I could give zero stars I would. I’ve gone into this store twice, and both times was severely disappointed with the customer service. I guess because I dress comfortably and don’t wear designer outfits to the mall, I don’t appear the part to shop at Saks. Regardless, in shopping for shoes and asking about item availability, I was told to go online, or check the clearance rack for something last season. Never in my life have I been so sized up to not have enough money to afford an item than in this Saks. Clearly the staff needs more training on customer service and satisfaction. And the understanding that wearing Chanel sneakers while working at a department store, does not make you better than your customer base. I will take my business to Bergdorf’s.