Kinney Drugs

  3.8 – 32 reviews   • Pharmacy

Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Tuesday8AM–9PM
Wednesday8AM–9PM
Thursday8AM–9PM
Friday8AM–9PM
Saturday8AM–9PM
Sunday9AM–6PM
Monday8AM–9PM

Address and Contact Information

Address: 174 W Bridge St, Oswego, NY 13126
Phone: (315) 342-6800
Website: https://www.kinneydrugs.com/

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Review Summary

Angelina Rinn
The people are super helpful and great environment
floyd guernsey
Great place and Sarah in the pharmacy is an excellent worker
ppcpratt
The store manager refused her and I had to call and complain.
Alainna Mulvihill
I used to work at this location a few years back. Ever since it has gone under new management it’s gone south. I have medications that I can not stop for any reason. One of my major medications I have now had to fight with them 4 MONTHS IN A ROW. The worst one was they told me that I was picking it up too early, even though it was two days past. My insurance company called the pharmacy & the lady at the pharmacy said, “Well you’re the insurance company so you should be the ones figuring it out.” Then hung up. The insurance company lady said she had never been talked to that way by a pharmacy. Today I tried to refill two medications over the phone since I did not have the bottles on me. I was told once again that I could not pick up that medication. I explained why it might pop up ask that. He rudely said “Well then tell me the number.” I was trying to find the bottle as fast as I could & then not even 30 seconds I heard “I have a whole line of people here. So now you’re going to have to hold.” I drove all the way down there for them to close early. I’ve worked in the medical field & I’ve talked to a lot of pharmacy’s. This place is by far the rudest people you will meet. You can tell they hate their jobs. DO NOT GO HERE WHATEVER YOU DO. YOU WILL NOT GET THE PROPER TREATMENT!!!!
Maria Teh Awesomes :3
Only worth shopping for the seasonal stuff, gotta admit their garden decor is fab this year! Everything else is overpriced for the sake of convenience (hint hint corporate).
ppcpratt
My daughter went to pick up money from the Western Union with no ID. I set it up so she doesn’t have to show ID. She just turned 18, at her college dorm and she doesn’t have NY state ID yet. The store manager refused her and I had to call and complain. The manager did get in touch with western union and my child was finally able to get the money. But why did this happen? This is a college town – with students from all over the country attending during this COVID mess. All business owners should make it a priority to go above and beyond to help their customers, especially students. I’m not taking about bending the rules. I’m talking about KNOWING the rules. I’m giving the store two stars only because the OTHER people in the store was nice to my daughter. The store manager actually made her feel uncomfortable. She won’t be back, don’t worry!!
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