At uBreakiFix in Forest Hills, NY we specialize in electronics repair including: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix Forest Hills, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else. With hundreds of stores across North America and millions of devices repaired to date, uBreakiFix is the undisputed leader in the repair industry.
Located In: Tower Mall
Hours
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–7PM |
Address and Contact Information
Address: 70-09 Austin St, Queens, NY 11375 Phone: (718) 480-6446 Website: https://www.ubreakifix.com/locations/foresthills?utm_source=google&utm_medium=gmb&utm_campaign=foresthills
Photo Gallery
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Review Summary
Linden Chin
Great customer service even when there was a small delay.
Farnoosh Famouri-Lee
New place, competitive prices!!
Moises Vargas
The workers there are very kind and helpful, and know what they’re doing.
Kenneth Rosas
An absolute mess of an experience; one in which you, as a client/customer, are expected to communicate issues between this repair center and Samsung, the company they’ve a contract with, and one in which you have to question the honesty of their communications/repair.To start, this has been a four day ordeal in which I initially brought my phone for repair in response to a first responder/medical staff promotion that Samsung was offering (screen repair at the cost of $49.99). I received an email from Samsung confirming the repair center location, repair price, and phone WITH IMEI identification.On Monday, UBREAKIFIX took my phone without certainty of how to process my claim (front desk individual had to discuss the matter with a second individual who literally said to just take the phone in and they’ll worry about it later).On Tuesday, they informed me that they’re waiting for an approval/claim/led, that my current claim isn’t visible on their computer, and expected me to resolve this issue with Samsung. On a later call, they told me that they fixed the phone and are just waiting for Samsung’s approval.On Wednesday, Samsung informed me that Mark from UBREAKIFIX said he did not actually repair or touch the phone because they’re waiting for an approval. I informed UBREAKIFIX that I will be picking up the phone to have it repaired by Samsung instead. They then told me to pick it up the following morning so “they can put it back the way it was.”On Thursday, they called me saying the phone is ready to be picked up. I confirmed with them that the phone was returned back to the way it was. When I arrived at the shop, they told me that they had opened the phone, had the replacement LCD next to it, and was just waiting for Samsung to approve it. When they got notice that I was picking it up, they had put the old screen back on. Upon a closer inspection though, the back panel is no longer flush with the phone and there are visible friction marks on the side (shown on the pictures I uploaded).That all said, I wonder if this was all rooted back to when I first declined their battery. Mind you, I’ve been to the shop four times now and on the first two days, they were very persistent in selling their accessories to others. Regardless of such, as a customer, I shouldn’t have been the one expected to resolve something that most certainly, in any other situation, should have been a discussion between Samsung, the manufacturer, and themselves, a repair center in contract with Samsung. This is all in addition to them giving me and Samsung the run around as to whether or not the phone was actually repaired.
Bairon Guerrero
Positive: Professionalism The service was really good Gurdeep and Jorge was really professional and fixed my laptop so quick in 4 days that I went for this fix to one of the city store they took one month and could not fix my MacBook Pro through Home+ Really recommended this guys store
tauzahmed11
Positive: Professionalism It’s was really good to come in back as an asurion customer Gurdeep and Jorge take care of me for putting screen protector on my 2 phones and they were excellent