Address and Contact Information
Address: 3750 Delaware Ave, Kenmore, NY 14217 Phone: (716) 874-2455 Website: http://www.buffaloeyecenter.com/
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Review Summary
Alyssa Nicotera
She found me a style of glasses that I have received nonstop compliments with.
Del Reid
Friendly staff and great selection of frames.
michael blum
Sorry Gulati, you work for your patients to get that money.
Joe Farage
I called to make an appt for my wife who is deaf. Right away I was met with resistance because someone would have to have their mask down so she could read their lips. I now know why they gave me a hard time, Buffalo Eye Center does not want deaf or handicap patients! The technician we met with had a clear face shield that was clearly in used condition so there was no issue with pulling a face mask down, they just don’t want deaf business. Further proof of this is that they kept us waiting for 35 minutes in the first waiting room, then after 25 minutes in the 2nd waiting room, Dr Gulati skipped us. When I asked Maria Galla why we got skipped, she lied and told me they were here before me. I told here that they came in to both waiting rooms after us, that was not true. Then Maria told me that they had their appt for a year and ours was just put in as an emergency the day prior, again another lie because the receptionist told me that they had an opening the next day when we made our appt. Our need was not an emergency. THEN after lying 2x Maria very arrogantly says we could go somewhere else. So yes after 1 1/2 hours of waiting patiently, being lied to, then disrespected, we did leave and will tell everyone about it. Buffalo Eye Center does not want deaf patients and Office Manager Maria Galla is arrogant and unprofessional. It would have been better for her to say something like, the doctor wants to spend uninterrupted time with you where he is not rushed to diagnose your wife’s issue. But instead Maria’s stance was combatant and her tone was indignant. The patient 2 people in front of us actually fell asleep in the waiting room because she as waiting so long. We have lives and they don’t revolve around doctors who book too many people for the same hour. My wife and I are offended by Mara’s very clear message that they don’t want our kind of business and we can go somewhere else. They expect you to wait and be happy about it without questioning them.
Dominic Pierino
This place is a scam There’s no other way to say it, I simply went in because I have a scratched Cornea, I already knew that’s what it is, because it’s been like this for 7 years now, I told him I didnt have insurance that if any test needed to be done talk to me first, so he puts a light in my eyes says yep its scratched. I said ok can you sign the tint paper the lightbhirts my eyes bad. He says oh no we dont do that here . Takes me to the front and they tell me I owe $130 for them to talk to me and tell me what I already know……. long story short waste of time and money never ever again….
Alyssa Nicotera
I had the absolute best experience with everyone at the Buffalo Eye Center. Maria took complete care of me and she was wonderful through every step of the process. She found me a style of glasses that I have received nonstop compliments with. I would recommend the experts at The Buffalo Eye Center to anyone. Dr Gulati also corrected my vision by adjusting a previous prescription that was not as strong as I needed.