T-Mobile

  3.6 – 226 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in New York can visit our store at 209 W 125th St to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM

Address and Contact Information

Address: 209 W 125th St, New York, NY 10027
Phone: (212) 316-3333
Website: https://www.t-mobile.com/store-locator/ny/new-york/w-125th-st-adam-clayton-powell-jr-blvd?y_source=1_MTcwMTQ4NTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

Julie Siestreem
Friendly competent helpful service, wide variety technology options
Charles Green
Unsatisfied answers about phone service and about a Sprint rep.
Charnise Flowers
Customer Service Rep was very effecient and upgraded the phone with no problem
Charnise Flowers
Customer Service Rep was very effecient and upgraded the phone with no problem
jorgerolandin barraza
T-Mobile is not my carrier but im switching next month.i went to buy a charger and they actually fixed my cell! At no extra charge! The lady who attended me which had the looks of a model was very attentive polite and also notice this place is very clean.will come back.
constance lewis
I came early this morning to get my fixedWhen I got there I was told there was no tech. I was told by one of the Reps to leave my phone # & he will call as soon as a tech arrive. Needless to say I never recieve a phone call. I went back to the store around 2pm & there was a tech on site who help. He told me to come back & 1hr to pick up the phone. I don’t remember the young man’s name but I do know he can from a store in NJ to help out. He was effectient & extremely professional. I would rate him a 10. There was a fee for replacing the glass on my phone but he waived it because I had came earlier & there was no tech on site.
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