Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required ·
Hours
Tuesday | 9AM–5PM |
Wednesday | 9AM–5PM |
Thursday | 9AM–5PM |
Friday | 9AM–5PM |
Saturday | 9AM–3PM |
Sunday | Closed |
Monday | 9AM–5PM |
Address and Contact Information
Address: 61 S Main St, Oneonta, NY 13820 Phone: (607) 353-7433 Website: http://carpetsplusoneonta.com/
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Review Summary
Gilda Carillo
Great service and friendly staff.
Henry Brew
Paid full price for flooring ahead just to get lied to by Michael.
Pastor Aamir Din
Great customer service and quality products
Linda Gilmore
Went in for carpet. Walked around for approx 10 minutes. No one there to help me so I left. Had a lot of nice things there. Too bad no service. Maybe next time. Bought carpet from a different store.
Henry Brew
Where do I start….simply put, they’re out to screw you over. Paid full price for flooring ahead just to get lied to by Michael. It’s been almost a year and the final piece to complete the job was never done. Typical local business screwing over the locals. Save your time and money and look elsewhere.
Carl Yeich
At first they act like pals, but beware. Gave us a quote that purposely bundled several things together, then overcharged us by $150 on the one $600 job we did. When we caught them at this, the owner, Steve, lied and said we chose a different carpet, which we never did. He then got abusive, yelling and swearing at us. We then read the Better Business Bureau complaint where he had gotten abusive and violent, and were glad we were only dealing with him by phone now. He then refused to fix the gross mistakes he had already promised to fix in the job: crooked cuts, seams not sealed properly that wouldn’t hold, sloppy edges and corners that he agreed needed to be rebound, and hallway rugs that were intended to match up but were different widths. He screamed that he’d just keep the carpet we’d returned for the agreed repairs and was ending our relationship, and promised to refund the full price we’d already paid, but he never did, so we had to dispute the charge with our credit card company. Avoid this store and go ANYWHERE else.