3.0 – 9 reviews $$ • Convenience store
Stewart’s Shops is an employee and family-owned convenience store chain based in Saratoga Springs, NY. The company is best known for their conveniently located gas stations, coffee, and fast food options. Other popular items include snacks, breakfast food, locally sourced milk and ice cream as well as ATMs and free air at most locations. Today, there are over 330 Stewart’s Shops located across upstate New York and southern Vermont. Stop by today!
Convenience chain serving its own ice cream & soda, plus snacks (some with gas-station services).
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
Tuesday | 4:30AM–11PM |
Wednesday | 4:30AM–11PM |
Thursday | 4:30AM–11PM |
Friday | 4:30AM–11PM |
Saturday | 4:30AM–11PM |
Sunday | 4:30AM–11PM |
Monday | 4:30AM–11PM |
Address and Contact Information
Address:
1115 NY-9G, Hyde Park, NY 12538
Phone: (845) 229-9983
Website: http://www.stewartsshops.com/shop/east-park-rt-9g-149/
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Review Summary
Leif Vargas
Great place, great service, best ice cream
Laken Burns
The staff and management here treat you with respect.
Rob Smith
That was a VERY bad visit at this location tonight.
Laken Burns
Hands down my favorite stewarts I’ve been to. The store is always clean everything is fully stocked. The staff and management here treat you with respect. They get to know their customers in a first name based. Amber and Chris are my favorite employees I don’t even have to tell them my order for my ice coffee they know it by heart and have it ready when they see me walking threw the door! Such great customer service
Rob Smith
The two young ladies that were working tonight were absolutely dreadful! I purchased a canned drink, 3 shakes and a hot fudge sundae for my 80 year old grandmother. We had the order written out exactly of what we wished to purchase and gave it to them. We had a punch card so one ice cream order item was free and we were entitled to a new card with 3 punches. After the order was rung up and paid for by my debit card the cashier notices she didnt charge me for thick shakes as we requested and wrote. She then slowly begins making our order and what should arrive out of the gate first?! The HOT FUDGE SUNDAE TO GO. Ok, we patiently wait thinking surely our 3 shakes (2 chocolate and 1 cotton candy) will be following soon. 10 minutes goes by and I have yet to hear a blender. Look over to see two cardboard ice cream boxes in chocolate AND cotton candy had to be brought up front to the serving area. So time is still ticking away and the flavors are stocked. All this time my grandmas sundae is melting away as we sit at a table and watch this painfully slow scene drag on. Finally after 20 minutes or more the shakes are done and I request that the hot fudge sundae be remade as it was soup. Surely, I wouldn’t bring that to my grandmother. The employee gets rather upset and walks to the other side of the store for no apparent reason, dawdles on back and proceeds to scoop a very small portion of the wrong ice cream, top it with very little fudge and whipped cream and hand it to me. I get home and realize that this brat of an employee couldnt even get the correct ice cream after physically showing them a written note and verbally communcating what I needed. I asked for chocolate chip and got chocolate chip cookie dough so again disappointment for my grandmother when you try to serve her soup, then the wrong thing entirely. Not for nothing, but I love stewarts and this shop doesn’t even have gas pumps to watch… The employees need to be retrained on basically everything from customer service to listening, reading, stocking shelves. That was a VERY bad visit at this location tonight. Unfortunately, I was not given a receipt so I have no employee names. I do hope you address this situation and try to correct it otherwise Im not too keen on visiting again and will wait until I head across the river to shop.
VW Cook
Terrible customer service! I went in today and there was ONE employee helping the counter while the other stocked cigarettes…with 7 customers inside. The girl stocking cigarettes watched me juggle my baby, eggs, milk, and bread, and an elder gentleman with a cane juggling his items, while the other employee helped a lady with lotto tickets, she continued instead of helping …. Are these people even trained?
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