Service Options: In-store shopping
Health and Safety: Mask required ·
Hours
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
| Saturday | 10AM–6PM |
| Sunday | 11AM–5AM |
Address and Contact Information
Address: 2914 Walden Ave Suite 200, Depew, NY 14043 Phone: (716) 226-8335 Website: https://tuffspastores.com/
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Depew, NY 14043 716-486-3650. 8248 E 41st St Tulsa, OK 74175 918-420- 3101. 5250 Highbanks Rd Suite 400. Springfield, OR 97478 541-539-2425.
Contact Us – Tuff Spas
Tuff Spas is committed to making an innovative portable spa that is simple, functional, durable and fordable. We have an … Depew, NY 14043
Tuff Spas EFC | Better Business Bureau® Profile
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Review Summary
Lenny Mann
The price and STAFF are unbeatable!.
Craig Eddy
It was a very good experience from the show room visit right thru delivery.
Mark Lay
Travis is a credit to the company; courteous, knowledgeable and hardworking.
Megan
We have had our TT650 Tuff Spa for a week and so far we absolutely love it! The sales process was very easy and Rob was super knowledgeable. He made sure all of my questions were answered and was very helpful. We were so happy to be able to take delivery within a week of purchase, especially when most other local companies were scheduling deliveries 5-7 months out due to the pandemic. The delivery and setup was seamless and Travis was absolutely fantastic! He took the time to explain everything and was very thorough. He made sure we had his mobile number to call or text if we had any questions once we got it up and running. Now that we have had it for a week, it’s pretty easy to run and maintain. We currently have it plugged into a 110v outlet but will be converting it to 220v in the next couple weeks.Overall a very good experience and we are loving the hot tub!
Monique Bates
My delivery rep. TRAVES is so professional and attentive to my needs. You need more like him. THIS TUFF SPA WAS THE GREATEST INVESTMENT I MADE
David Iovieno
I had issues at initial start up and was disappointed with the assistance received from their salesman Rob. He actually stated he had no idea what any of the faults being displayed on the controller meant and told me to contact Travis. Well it was a Saturday and Travis was not available unfortunately. I had to wait until Monday and Travis cleared his schedule for an early morning Tuesday service call. He arrived promptly and within minutes he noticed the problem. The motors were installed in the wrong locations by the factory and he simply had to swap them out. Travis had the spa going in about an hour and everything is still working properly. Hopefully, I won’t have any further issues but if I do Travis will be the only one I ask for assistance! He is the only reason I didn’t return the spa thanks to his prompt and professional customer service! My advice to current salesman Rob…you need to first lose the attitude with customers in need of assistance and maybe try to learn a little more about the products you’re selling! Travis thanks again for explaining the repair you made and for being on top of your game! I hope Tuff Spas appreciates your dedication and commitment to your customers!!!