Service Options: Drive-through
Hours
| Tuesday | 9AM–4PM |
| Wednesday | 9AM–4PM |
| Thursday | 9AM–4PM |
| Friday | 9AM–4PM |
| Saturday | 9AM–12PM |
| Sunday | Closed |
| Monday | 9AM–4PM |
Address and Contact Information
Address: 1 Central Plaza, Ilion, NY 13357 Phone: (315) 895-7445 Website: http://www.berkshirebank.com/
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Review Summary
devin middlemiss
Ilion branch is terrible!!! Rude on the phone and apparently are to incompetent to do their jobs. I did an ATM deposit on Friday with my pay role check (in littlefalls branch this was said to be instant with no hold) its now Monday night and still nothing… when I called she said they will do it when they get around to it normally late is what the lady said… she was rude and short with me over the phone. I will be switching banks because of this branch. I wish I got her name for that I’m sorry.
Alexa Sanders
Rudest clerk I’ve ever dealt with! She was rude on the phone and rude in person. I don’t understand how someone can go about their day and be so rude and unpleasant (and still also have a job?) but that’s the way they do things here, I suppose.
Taylor Seymour
I have never dealt with such bad customer service as I have with Berkshire bank. They are absolutely rude. Some lady named Nancy has repeatedly called my work harassing my co workers about me. I plan on refinancing my car with a different bank because this is absolutely absurd.