T-Mobile

  3.2 – 120 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Staten Island can visit our store at 2375 Richmond Ave to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Heartland Village Shopping Center

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM

Address and Contact Information

Address: 2375 Richmond Ave, Staten Island, NY 10314
Phone: (718) 494-5900
Website: https://www.t-mobile.com/store-locator/ny/staten-island/richmond-ave-nome-ave?y_source=1_MTcwMTQ4MDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

Walter Grell
Good location with parking, and staff helpful.
Tomasz Rubaj
Its total ripoff because i paid for that service about 60$.
let it go start over
Horrible experience stood there an hour and got nothing accomplished
Marguerite
Great location! There was no wait and the representatives were friendly, patient, and professional. Thank you Alan!
Jac
Their staff is extremely incompetent and condescending. It’s obvious that they are not interested in customer service, only making sales. I came in with a simple question about my account and they told me that I can call customer service. I wouldn’t have WASTED my time coming in if I wanted to call corporate.
Chuck Reilly
Very friendly. Great staff
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