Friendly’s

  4.0 – 609 reviews  $ • American restaurant

Informal chain serving signature ice cream treats alongside American classics like burgers & melts.

Located In: THE CROWN CITY

Service Options:  Dine-in · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Monday11AM–9:30PM
Tuesday11AM–9:30PM
Wednesday11AM–9:30PM
Thursday11AM–9:30PM
Friday11AM–9:30PM
Saturday11AM–9:30PM
Sunday11AM–9:30PM

Address and Contact Information

Address: 170 Clinton Ave, Cortland, NY 13045
Phone: (607) 756-9805
Website: https://www.friendlysrestaurants.com/restaurants/friendlys-cortland-13045/?id=7453&utm_source=G&utm_medium=local&utm_campaign=Friendly’s

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Review Summary

Herb Dwyer
Great service, friendly people, good food and a nice clean place.
Elk Hunter
Great burgers, fries, sandwiches, shakes, everything served well.
Jason Stiles
Friendly staff, quick service, and a great price.
Adam Schotz
Everything was great. The staff was excellent and (pardon me for this) quite friendly! And, the Hunka Chunka PB Fudge never disappoints!
Dan Digennaro
slow. should be quicker so empty. Ice cream always rocks here
Holly Albright
My family and I went to Friendly’s in Cortland NY at 9:15.My three children wanted to get some icecream to go. The cashier who was processing our order was very pleasant. Half way through the order Manager Mike storms over and says he can’t serve us because my children weren’t wearing a face mask. I explained that they have a medical condition and physically can’t wear one. Manager Mike then asked what the medical condition was.I politely declined. He said he was not able to continue the order unless they put on a face mask. Manager Mike then told me he was calling the cops and proceeds to pick up the telephone.Here’s the thing. I was more than willing to wait outside with my kids at 915 at night once our order was placed. The cashier already entered 2 orders into their system with no issues. Manager Mike said that wasn’t good enough. He literally took 15 minutes to argue with me why he wouldn’t serve me. It took more time for him to berate me then it would have to complete the order.At no point was he willing to compromise or work with me.The kicker is, his staff wasn’t even wearing the mask appropriately. Half the staff had their nose below the mask.Manager Mike is a huge setback for the company. If he treats strangers, especially small children with little respect I can’t even imagine how he handles his employees.I am very disappointed in this establishment.
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