The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address: 531 86th St, Brooklyn, NY 11209 Phone: (888) 406-7063 Website: https://www.spectrum.com/locations/ny/brooklyn/531-86th-st
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Review Summary
John Fennell
Good service great people
Suleman Rana
Incredibly fast service and well trained staff!
xAkira
The staff service is really bad, I just don’t understand what to ask.
Camille Camille
Very nice visit. Staff is informative and helpful. No complaints.
m t
I love every single employee there!!!!
Jenny J
Customer service gave me wrong info about canceling my service by saying that though I’m not the official account holder, I could just return my equipment to the store, and it would be canceled automatically.Got to store; male employee says no, I need to be an authorized user or the account holder has to be present (my roommate went back to Asia so she can’t). Employee says I can still return my equipment since I brought it already.Fast forward 1 week. Roommate added me as authorized user but somehow it wouldn’t update in Spectrum’s system. She’s forced to internationally call to cancel.Spectrum then bills us for missing equipment. I call letting them know that I in fact returned it to this very store. They open up a ticket to find the equipment. Fast forward 2 weeks. They’re STILL “researching” the issue.Incompetency on the company’s end, the system’s end, and the store’s end.