Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–5PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address: 1393 Mt Hope Ave, Rochester, NY 14620 Phone: (866) 874-2389 Website: https://www.spectrum.com/stores
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Review Summary
Stephanie Todd
Storefront for the evil empire. It’s like a cell phone store service and set up. I didn’t care for the constant upselling but once the young man helping us finally got …
Abdullah J
Brand new store
Yolanda Arline
I am very happy with my purchases. Tony was wonderful and I will seek his assistance when I go to Jefferson store. He was very helpful and thorough. Always pleasant …
joseph jarvis
Absolutely terrible provider. Every other week the internet goes out, customer service reps don’t know what they are doing and are terrible. If there was another provider in my area I would absolutely switch.
D. G. (DOR)
I love this cable place they have some good perks
Jim Mott
The Spectrum salesman got me signed up with a great promo, but when the bill came it was almost double what he had told me – it included a TV cable bill, and I don’t have a TV. People in billing said it was too bad I was misinformed, but it was my problem. There actually is a promotion now offering stand-alone internet for the rate I was promised by the salesman — but since I’m not a new customer anymore, they won’t give me the rate. If customer service won’t try to work things out fairly when informed that a salesman has lied to get the sale… I want nothing to do with the company. So I’m cancelling but still have to pay the first bill. Just another soulless corporation.