AT&T Store

  4.0 – 149 reviews  $$ • Cell phone store in Erie County, New York

Stay connected with AT&T in Tonawanda. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Tonawanda for every need. Enjoy the flexibility of an Tonawanda prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Tonawanda internet service. That’s why you need fast, reliable internet from AT&T.

Retailer providing wireless plans & a range of phones, devices & accessories.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM
Saturday10AM–8PM
Sunday10AM–6PM
Monday10AM–8PM

Address and Contact Information

Address: 1741 Sheridan Dr, Tonawanda, NY 14223
Phone: (716) 875-6075
Website: https://www.att.com/stores/new-york/tonawanda/68274

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Review Summary

r.m patton
Great service and staff ask for Jamaal
Kim
This location is usually well staffed with knowledgeable, courteous staff.
Donnie A
Best experience I’ve ever had with a cell phone company hands down!!!!
Diane Notte
Joe Obnatte was wonderful. Very personable yet professional. He had me all set up in no time. He addressed ALL of my questions. I’d recommend anyone to him. He’s a great asset to AT&T! Thank you again Joe for getting my mother’s phone on and assisting me with my questions. PS: she’s thrilled with her very first cell phone.
Colleen O’Hara
I just came from the AT&T store on Sheridan Drive in Tonawanda, NY.I have had a problem with my visual voicemail for about a year. I was not looking forward to dealing with the AT&T store, but I had no choice in the matter. I need to know when I have a voice message.I entered the AT&T store and was immediately greeted by a friendly young woman, Kelley. Kelley had the attitude we can do this, which in turn made me feel instantly better about coming to the store! While the issue was being worked on, a team member came over to see if all was going well. I thought, wow! It turns out the team member was the Area Retail Sales Manager, Cameron Lewis. On the table in front of me was information about the AT&T TV service’s. I had questions, and while Kelley was on the phone with tech support another team member, Kristen, must have observed my body language and immediately engaged in conversation and answered my questions about AT&T TV service. I learned that she was the store manager. This was a totally positive experience and so reassuring to have warm friendly competent people to turn to in a frustrating situation. I thank them for their friendly assistance and perseverance to solve my cell phone issue.
Jennifer Scarozza
We were super happy with the level of service and knowledge we got from Joe last evening. We went in looking for a phone for my mother-in-law and adding her to our plan. Joe was super patient and kind to us. We were thrilled with everything he was able to do for us. Great Store!
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