4.3 – 143 reviews $$ • Cell phone store in the Jamestown West, New York
Stay connected with AT&T in Jamestown. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Jamestown for every need. Enjoy the flexibility of an Jamestown prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE, which includes HBO Max™. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost. With all of the time many of us spend online, we expect a lot from our Jamestown internet service. That’s why you need fast, reliable internet from AT&T.
Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 9AM–8PM |
| Sunday | 10AM–6PM |
| Monday | 9AM–8PM |
Address and Contact Information
Address:
707 Fairmount Ave, Jamestown, NY 14701
Phone: (716) 487-2440
Website: https://www.att.com/stores/new-york/jamestown/77686
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Review Summary
Timothy Newell
Always helpful,great service, kind and curtious,great deals.
Brady Kleckner
Super friendly people and fast service.
kristin campbell
Employees alway greet you when u walk in and always happy to answer questions
Ronda Whitford
Sometimes they’re overly busy, so we come back another time. But the reps are all well versed in products and services, polite and helpful. Even when I ask a dozen questions… I like how the stations are set up to talk somewhat privately and you can be seated while doing the transaction. It’s good to have personal support in a local store!
Joseph Miraglia
My wife and I visited the AT&T store to switch carriers. Our service representative was Malcolm and we are very happy to have had him service us. He is extremely knowledgeable and very personable. He helped us get the right phones at the right price. I would highly recommend AT&T for your next phone.
China Kinney
This would be 0 starts if I could give that. I have been with At&T since April. Worst experience ever. Every month since April I have had to call as they have messed up my billing. It is now August and I am on hold with another AT&T rep that has had me on hold for 10 minutes and counting. I am not hanging up just to see how long it actually takes for them to return to the line if they ever do. My payment is due the 8th of every month, but every month AT&T tries to take another payment on the 24th, so I was advised by AT&T to cancel the auto pay until its fixed and it should be fixed by August bill. Well i am now getting an alert that my account is pass due which led me to the current call. I have asked to speak with supervisors but never transferred. I have spoken to the people in the local store, I have been connected to billing and collections then back to billing and still having the issue with no luck. How do I get in contact with higher ups. I had Sprint for 7 years and never had these issues. only switched to AT&T because my local sprint office closed. This was the worst mistake I have ever made. It so sad that good customer service is so hard to get now a days. I spend $200 a month on phones, why do I have to be on the phone with this company every month for hours with no resolution compensation or apologize. Yet agents just disconnect my call or never return from hold which is now 20 minutes. I need to speak with a regulatory body to report this, but no where on the website does it give any information. Of course
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