T-Mobile

  3.3 – 43 reviews  $$ • Cell phone store in Jefferson County, New York

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Salmon Run Mall

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–9PM
Friday10AM–9PM
Saturday10AM–9PM
Sunday11AM–6PM
Monday10AM–7PM

Address and Contact Information

Address: 21182 Salmon Run Mall Loop W Space C114, Watertown, NY 13601
Phone: (315) 221-4388
Website: https://www.t-mobile.com/store-locator/ny/watertown/salmon-run-mall-4?y_source=1_NjM0MjQxNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Store hours have changed due to COVID-19. T-Mobile Authorized Retailer. Salmon Run Mall 4. 21182 Salmon Run Mall Loop W Space C114, Watertown, NY, …

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Review Summary

Vlad Tayman
The manager is very professional and the staff is really knowledgeable.
Metal Gaming Warrior
When I got there, I had to wait an hour to see someone.
mark perez
They were extremely helpful, I rate them 10 out of 10.
victor ramirez
Great store and wonderful Employees. The manager Christian made the transition from sprint quick and easy. Also the sale asosiate Mark was friendly and professional. I would say I would love to go back in however they took care of everything and set us up 100% before we left the store. 10/10
Melissa Everson
I had a wonderful expierence with the staff but unfortunately couldn’t say the same for the manager of the store. I usually call ahead to in come in and speak to him on behalf of my account. The staff usually informs me when the best time to get in touch with him, last time I came in he refused to accommodate me to his best ability because he was distracted with another female and having what seemed to be flirtatious or suggestive conversation. This won’t be the first time I waited over an hour for his assistance, which is absolutely unacceptable and disappointing, such poor customer service. This seems to be a store full of drama.
Stephen Presley
We went from 4 lines with sprint to 6 lines with Tmobile. Christian, the store manager, was very informative amd did not try to up sell us. He ensured all our questions were answered, we fully understood our bill, and not only did we get great phones amd a lower bill with 6 phones instead of 4, we also gained a new friend. If anyone wants a cell phone or is tured of the run around, go see Christian. He will take care of you as if your part of his family, because to him, you are.
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