3.3 – 233 reviews $$ • Cell phone store in Queens, New York
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
Address and Contact Information
Address:
70-34 Austin St, Queens, NY 11375
Phone: (718) 286-4980
Website: https://www.verizon.com/stores/new-york/forest-hills/forest-hills-203442/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
Photo Gallery
Related Web Results
Review Summary
raymond perez
Great service and great customer service
Alissa Bertola
Small staff long line They are only allowing 3 customers on the store at a time.
Sharon Markowicz
Cash machine for auto pay didnt work had to wait for personal to help.
Karen
No line. Quick to service. Robert was very helpful and let us know the deals going on with the phones, bundles etc. Left the store feeling great and satisfied with their outstanding customer service. Will be coming back.
Matey Checko
I went to the store to exchange my about to (Explode) Galaxy note 7. The staff told me no.Yes I say staff because there was about three or four of them at the front desk /counter, they wouldn’t exchange because I did not have the packaging box. I pleaded with them to just take the phone and give me a phone without the box, they still insist I had to bring the (Box) so I left with the about to explode NOTE 7.
Timothy Desmond
Staff was polite but wasn’t really able to tell me anything about any phones without just googling it in front of me. They also made changes to my billing without letting me know so that I could take advantage of a promotion (this is what the customer service rep told me when I called the help number after my bill suddenly jumped 100 dollars and had multiple new lines added that were never mentioned to me).Also Verizon will not talk to you about your account in store and insist that you need to call a phone number. This phone number does not allow you to talk to a fellow human and just repeatedly tries to get you to download their app. They also just want you to cycle through menus of common problems.I’ll be pleased when my contract is up.
Related