Pep Boys

  4.1 – 290 reviews   • Tire shop

Pep Boys New Hartford on Commercial Dr has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Monday7:30AM–7PM
Tuesday7:30AM–7PM
Wednesday7:30AM–7PM
Thursday7:30AM–7PM
Friday7:30AM–7PM
Saturday7:30AM–7PM
Sunday9AM–6PM

Address and Contact Information

Address: 4475 Commercial Dr, New Hartford, NY 13413
Phone: (315) 768-1015
Website: https://pepboys.com/stores/ny/new-hartford/4475-commercial-dr?storeCode=0155

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Tire Discounts and Premium Tires in all sizes. Oil Change and Auto Repair appointments available same day at New Hartford area Pep Boys.

PEP BOYS – 4475 Commercial Dr, New Hartford, NY

COVID update: Pep Boys has updated their hours and services. 9 reviews of Pep Boys “Great hours!! Open on the holiday and Sunday.

Review Summary

George Jweid
The pricing was reasonable, and staff was easy to work with.
Nathan Siver
The place has declined drastically in service and quality work.
DVolt Z
Friendly staff average or lower prices then other areas.
Eric X Maddox
This is my 3rd time coming to Pep Boys to have tires changed and it seems that the service gets better each time. I met Tony and Christian and these two are a couple of the best representatives for Pep Boys I’ve encountered. I love the friendly service and the prices are excellent in my opinion!Thanks guys!
Annoying Crow
CAW THIS REVIEW HAS BEEN UPDATED CAW CAW AND MY REVIEW STILL STANDS.Three associates standing around looking at their cellphones when I was trying to get help with some problems with my car.Also after my purchase I decided to go over to service desk to schedule an oil change. Over 15 minutes go by and nobody even attempted to come to the service desk. This is while the sales associates were on their phones in the other room next door caw caw.If you look my review history I very rarely give a one star review, but you guys honestly deserve it. Treat people better caw caw.
I am Legend
I needed to get headlight replacement bulbs and I wasn’t sure as to which model I should get. Two sales staff by the name of Kevin and Mike were phenomenal, these guys help me out so much and Kevin did me a huge solid by actually giving me brand new balls that he bought for his vehicle for free! This is the kind of customer service etiquette I love and makes me come back to an establishment. the sales associates Kevin and Mike should definitely get some type of recognition for going above and beyond in my opinion for a customer and a friend!
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