4.7 – 1,720 reviews • Appliance store
Visit P.C. Richard & Son located at 470 Commack Road for home and kitchen appliances, air conditioners, TVs, laptops, mattresses and more – all at superior prices. P.C. Richard & Son is America’s No. 1 family-owned electronics, appliance and mattress retailer, trusted by generations of customers. Shop today’s most popular brand names online or at the store near you in Deer Park, NY.
Family-owned electronics chain for computers, kitchen appliances & mattresses.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Sunday | 10AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 9AM–7PM |
Address and Contact Information
Address:
470 Commack Rd, Deer Park, NY 11729
Phone: (631) 254-0120
Website: https://www.pcrichard.com/Stores/New-York/Suffolk/Deer-Park?utm_source=Google-My-Business&utm_medium=organic&utm_campaign=Google-My-Business
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Review Summary
Neisha Hansraj
I was thrilled by the service I received when I visited this location.
Daisyjeanyus
There was minimal communication and very unhelpful staff.
Peter Frisher
Great prices on clearance items and super deals on new products as well.
Ayana Hopkins
Purchased a washer at the Deer Park location. Everyone was super friendly and helpful. My salesperson (Edwin i believe) was so accommodating and nice. I didn’t feel pressured. He didn’t follow me around. I will go back for all my appliance and electronics needs.
Caitlin Mecabe
Initial service was great then it steadily declines with every interaction I have with the store.-the manager was helpful in finding me a sales associate in the clearance center. Highly recommend!In regards to the delivery, it was not a smooth process. The delivery time was initially 10:30 – 1.30 and no one showed up then. When calling, they said oh it’s 2- 4. While, we have a text message confirmation with the other time. Very strange. When they arrived at 3, the delivery men were not trained – they ended up tripping my breaker in the basement and had no idea why the new unit wasn’t working or my old one when they tried to plug it in. They wanted to turn the whole main line off, which would of caused a huge surge. They also wanted to install a vent that would of left the dryer to come out an additional inch, and not be lined up with the washing machine the way it was from the start.Long story short, they left without installing the dryer or the steam kit which left us to have an electrician come by to finish the job.Service at the store was 5 stars but delivery is 2 stars because it was more aggravation with having to have someone come by when PC Richards was unable to complete the job.We are getting a new dryer, which we purchased again from the store. Speaking to John on the phone gave me a bad taste in my mouth because he was rude, matter of fact and pompous on the phone. In the end, he said “do you want to speak to a manager? I’ll get one” – but then hung up the phone.The store rating has steadily declined with every interaction with them thus far. I am awaiting my delivery in 2 weeks and will revise the review as needed based upon that.
Angelo Perrone
Dave at Deer Park PC Richards is the best! This location is one of my favorites because of the selection and staff. Whenever possible I deal with Dave who is knowledgeable, friendly, fair and honest. I buy all of my appliances from Deer Park PC Richards and highly recommend them.
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