Valente’s Restaurant

  4.3 – 560 reviews  $$ • Italian restaurant

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Old-school family spot since 1958 for traditional Italian & American fare plus signature macaroni.

Service Options:  Dine-in · Curbside pickup · No-contact delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · 

Hours

Tuesday11AM–10PM
Wednesday11AM–10PM
Thursday11AM–10PM
Friday11AM–11PM
Saturday4–10PM
Sunday4–10PM
MondayClosed

Address and Contact Information

Address: 315 8th St #3631, Watervliet, NY 12189
Phone: (518) 273-3314
Website: https://valentesrestaurante.com/

Photo Gallery

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Review Summary

triana Ontaneda
Food, drinks, service, staff, atmosphere, wait time, everything, was great.
Jim Dunn
Old fashioned comfort food,and excellent pizza and wings as well!
David Markes
We ordered and the waiter didn’t know what dishes came with pasta or not.
Elizabeth B
It was good for some traditional Italian food! Nothing super fancy. Good food, good service! Nice portions!
Daniel Crawley
Good service great food, great value.
Jonathan Blake
It is with a heavy heart that I write this review. I’ve been coming to Valente’s for almost 40 years, and I always liked the food; I’ve even bought Valente’s spaghetti sauce in the supermarket. Unfortunately, the restaurant never successfully transitioned to the takeout/delivery model necessitated by the pandemic.I ordered delivery three or four times over the past year; every time, we had a problem. The food was outrageously late, items were missing, etc. One time we ended up canceling the order altogether because our guests were leaving, and the order was still not here after numerous phone calls and assurances.This last time, though, broke the camel’s back. I decided to bypass the delivery [non-]service and pick up the order myself. I called it in and drove over within the promised pickup window. It was well before the dinner rush, only a few tables were occupied, and only a few folks were at the bar.I announced myself and was told to wait. I waited for over 20 minutes, way past the promised time. The order finally arrived, three dinners plus an appetizer and an extra side. I paid for it and left.When I got home and unpacked the order, I found that it was missing ALL the side dishes and all the extras. No salads, no spaghetti, no extra side dish. Just three entrees and bread.I immediately called to report the situation. The person on the phone apologized and said they’d deliver it in 20 minutes or less. I said that’d be fine.After waiting for 25 minutes, I called again. It was as though nothing has ever transpired; I was asked if I wanted to come and get it. I said that it was way too late for that and that all I wanted by that point was a refund. The person on the phone said I would have to call back later and talk to Sebastian. Apparently, there was nobody around to take action on this situation.I called later and talked to Sebastian, who offered no apology and made no attempt to make things right for ruining our dinner. He promised me that the credit for the missing items – and only the missing items, pro-rated to the cost of the dinners, would be processed tomorrow.I am still waiting.This is not the behavior of a place that wants its customers. So I guess I will never order from them again.
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