Empire Visionworks Northway Plaza

  3.8 – 106 reviews   • Optometrist

Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.

Located In: Northway Plaza

Health and Safety:  Mask required · Temperature check required · Staff wear masks · Staff get temperature checks · 

Hours

Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM
Saturday9AM–6PM
SundayClosed
Monday9AM–7PM

Address and Contact Information

Address: 820 U.S. 9 Suite 1308 Suite 1308, Queensbury, NY 12804
Phone: (518) 745-1200
Website: https://locations.visionworks.com/ll/US/NY/Queensbury/820-Route-9-Suite-1308

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Review Summary

Jessilynn
When you call the store your on hold literally for HOURS! The staff is not very warm nor welcoming @ the Queensbury location as I’ve visited both locations- locally I …
Dana
… that could not be fixed. I didn’t get these glasses at the Queensbury store, but it is the closest store to me and the most convenient. Instead of turning me away ( …
Marilyn Towne
… Schenectady NY. I have purchased my glasses here and have had great customer service. The store has been totally renovated and looks so clean and welcoming. The idea of …
LJ Cl
We had such a great experience. Everyone that assisted us was so incredibly helpful. Everyone was extremely attentive and helped us pick the perfect frames and lenses. They went above and beyond. They noticed that my daughters older glasses were missing a nose piece and repaired them so she could be more comfortable while she waited for her new ones to come. The entire experience was effortless on our part and I couldn’t be happier. I’m actually looking forward to getting my next pair. I usually dread picking out frames.
Molly Ketter
My daughter broke her glasses we had been taping and gluing them together for a couple weeks because I thought we had to have an appointment to go in. We ended up stopping by to pick out a new pair. Everyone was so understanding and nice, they swapped my daughters lenses out into a new frame for her and helped us order new glasses for the future. We are happy with the experience we had at vision works, thank you!
Sheila Corbett
The best example of a poorly managed organization. They will pepper you with calls and texts regarding insurance BUT when they cancel the appointment the day before there ARE NO voicemails nor texts. So you show up on your lone day off to hear, ooops sorry. See you next month.
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