Office-supply chain, stocking everything from basic paper goods to machinery & furniture.
Service Options: In-store shopping
Hours
| Tuesday | 8AM–5PM |
| Wednesday | 8AM–5PM |
| Thursday | 8AM–5PM |
| Friday | 8AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–5PM |
Address and Contact Information
Address: 12 Jeanne Dr, Newburgh, NY 12550 Phone: (888) 926-2766 Website: http://www.wbmason.com/
Photo Gallery
Related Web Results
W.B. Mason – Locations
Albany, NY 12204. Fax: 866-236- … Bronx, NY 10462 … Brooklyn, NY 11231 … Cheektowaga, NY 14225 … Newburgh, NY 12550 … Newburgh Location Map …
W.B. Mason
Albany, NY 12204 … Bronx, NY 10462 … Long Island City, NY 11104. Brooklyn … Cheektowaga, NY 14225 … Newburgh, NY 12550 … Newburgh Location Map.
Working at WB Mason in Newburgh, NY: Employee Reviews …
Reviews from WB Mason employees about WB Mason culture, salaries, benefits, work-life balance, management, job security, and more.
Review Summary
Marco Deo
This is an easy delivery I have a garage and driveway.
Alexei Busko
They clearly don’t care about small businesses.
Christine Hopp
Quill, because I’m just fed up at this point.
Alexei Busko
Don’t use them ever. Poor service. Very unresponsive. Sent two contact us messages on their website over the course of a two week period. Never heard anything back. We were relocating our office and were going to bring a much bigger relationship to them for an entire office building, but needed to coordinate the specifics and get a pick up at the old office prior to the move. After there was no response at all, the new office building decided to go with another company (who already showed up mind you). I called and spoke with Robert, who never acknowledged any messages we sent, and only said that it’s been crazy lately. I expressed my desire to close my account with the company, and he told me he was going to leave it open in case I decided to come back.To me, a) you didn’t hear anything I said about how your service has been replaced. b) you didn’t hear that we are unsatisfied with your service and c) I bet you don’t want to close my account so your numbers look bad. I told him to close it, and he got short with me and said he made my account inactive.So I don’t know where I stand. I want my account completely wiped off their system, but either they can’t do it or they wont, so that’s disturbing. Over the course of the relationship with them, deliveries have not shown up for a week or more, drivers didn’t show up when they said they would, orders have shown with the wrong items in spite of me ordering correct ones, and as an insult whenever there’s an issue they offer a discount on future purchases (which tends to be the same discount they offer on their blast sales email). Mind you, these past issues I’ve had with them were pre-covid so there was no excuse for them at that point. They clearly don’t care about small businesses.
Christine Hopp
We have been ordering from them for over 10 years and they have always been reliable and on time. Within the last few months they have been terrible with delivery time and accuracy. I repeatedly asked and entered in my profile by what time we need the delivery, yet they repeatedly show up after we close and then do the same thing the next day, until it takes about a week to get our order and then something is usually missing. Often times it states in our profile that the order has been delivered, when it hasn’t.I usually don’t write negative reviews, but I have been trying to resolve this for months now with them and to no avail and I hope more people will start coming forward with reviews, so that something will finally change.I am looking into alternatives, like Quill, because I’m just fed up at this point.
David Meyerson
I used to love WB Mason, but this year I have had multiple challenges. Slow responses to order requests, double shipments that take over a week to have picked up, orders that are for other customers that are shipped us. The list goes on, but in general they seem to very disorganized. I hope they can get back on track in the future.