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There’s more to Shults Auto Group than offering the best deals on new (https://www.shultsauto.com/shop-new-brands/) and pre-owned vehicles (https://www.shultsauto.com/used-vehicles/) from America’s Top Brands. Even after we hand you the keys, we’re there to help you with your automotive experience. With modern online maintenance scheduling tools (https://www.shultsauto.com/service/schedule-service/), dealer qualified technicians, newly renovated service facilities, along with complimentary loaner car and shuttle program. Experience the Next Generation of Auto Care at a Shults Dealership today. #nextgenautocare
Service Options: In-store shopping · Curbside pickup · Delivery
Hours
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
| Saturday | 9AM–3PM |
| Sunday | Closed |
| Monday | 9AM–6PM |
Address and Contact Information
Address: 1700 Washington St, Jamestown, NY 14701 Phone: (716) 664-1222 Website: http://www.kiaofjamestown.com/
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Review Summary
Rachael Weaver
The staff at Kia are truly wonderful and offer exceptional customer service.
Debbie Brandt
Very satisfied with salesman and service.
Larry Mcconaghay
Friendly and professional staff customer service a priority
Michelle Neal
The salesman was great! He was able to find me my Seltos in the model and color I requested. All the other aspects of buying the car went smoothly. The staff are nice and friendly…not pushy.
Sylas ray Cochran
Every time I go in there, they are unable to help me. The first time, my sunroof wouldn’t close. They looked at it after I paid my $50 diagnostic fee, and they claimed that it just needed to be lubricated. They charged me $90 to get it lubricated, and it still doesn’t work. Next, my engine blew up after an oil change. I found out about a recall on the engines 2 years later after spending $4000 to get a new engine put in. They claim my engine isn’t one of the ones affected, even though I have been neurotic about maintenance, and the new oil didn’t even cycle through the engine because the garage that put the new engine in said it was thick. Now, I have glue coming out of the passenger side seat belt harness. It is clearly a manufacturing defect as there is nothing I could do to to cause this, and the glue inside might possibly be affecting the passenger side airbag. They said that KIA will not cover the cost of the repairs. If I were a dealership, I would have at least waived the $50 diagnostic fee if they truly cared about their customers. This defect could be FATAL if the passenger airbag doesn’t deploy in an accident. I asked, So you guys sold me a defective car, and now I have to pay for it? He said YES. So they are admitting that Kia vehicles are BAD CARS. I used to love my car, I paid a lot of money for it, and I was a believer in KIA and swore I would always buy one. Now, I can’t wait until I can get rid of my KIA and get something else. I will NEVER buy a KIA ever again, and will make sure that everyone I know will not buy one, either. I work for a home builder, so I am going to make sure I tell all of my clients about all of the manufacturing defects in my Sportage, and we build for a countless amount of people in a 100+mile radius. Do NOT buy a KIA, and especially DO NOT buy from Kia of Jamestown. They don’t care about their customer’s safety.
Tracy Stanton
Purchased my Kia Soul+ during the height of the pandemic 2020. Had to go to Hornell to get what I wanted do to limited car inventories. So I hadn’t used the local Jamestown Kia dealship for anything yet prior to my 1st experience, which I’m reviewing here.I LOVE my Kia Soul plus for starters and hadnt had one issue since my purchase.Ended up having a catastrophic failure of an oil pressure sensor.Kia covered the tow to the dealership. And ultimately, the repair and for a few days have me a loaner car to use.No complaints about service at all. Rick the temporary, fill in service manager was very professional and handled everything without issue.I can’t say that for the Kia dealership on Akron Ohio where my wife had purchased hers.We’re hoping when my wife needs service on her Kia Soul this dealership in Jamestown doesn’t run her threw the wash cycle like they did.That dealership used Kia’s many recall bulletins to get the car there then CHARGED her for the diagnostics to evaluate whether her vehicle was effected by the recall.We’re hoping Kia of Jamestown will reinforce that her vehicle has been properly maintained and the recall issues have been properly addressed.