Advance Glass Inc.

  4.1 – 17 reviews   • Auto glass shop

Hours

Tuesday8AM–5PM
Wednesday8AM–5PM
Thursday8AM–5PM
Friday8AM–5PM
SaturdayClosed
SundayClosed
Monday8AM–5PM

Address and Contact Information

Address: 926 19th St, Watervliet, NY 12189
Phone: (518) 272-6800
Website:

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Advance Glass, Inc.

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Advance Glass, Inc. | New York Business Connects

Owner First Name. Dolores · Owner Last Name. Haverly · Mailing Address. 926 19th Street Watervliet NY 12189 · Fax. 518-272-7354 · Agency. NYS · Certification.

Review Summary

Rossini Maitre
The staff is courteous and go the extra mile to make sure I was satisfied.
Lisa & Dan Shepard
Very good quality for a reasonable price.
Sandra Soroka
So she refused to have it redone.
Kevin Cail
As a contractor I have used this company off and on for over 20 years, and have pretty much always found their customer service to be lacking, though the finished product generally acceptable. In need of a couple dozen screen panels for a project I wanted to complete, I first went to one of my more professional vendors to try to fill the order. They could have done the project, but would take six weeks to do so. Homeowner was in a hurry, so I tried Advance who came in more than $500 higher, but said they could do the job in two weeks, so gave them the go ahead. After several phone calls with excuses about an injured worker, and running out of supplies, ten weeks passed and our screens were finally done. Told manager they had put me in a difficult place with my customer, who was now getting their job done four weeks later for $500 more. Manager basically said that was my problem, that it was a big order… no discount, not even an apology… more seemed insulted that I would call her out on the poor service. They’re in a convenient location for me and my customers, so I’ve put up with their unprofessionalism in the past, but from now on I guess I’ll just go elsewhere, and point people in another direction. If you have a small job, are willing to wait, be overcharged, and pay cash/check, their work is decent enough; but if you’re looking for a professional vendor who can handle larger jobs in a timely and professional manner, I’d stay away from Advance.
Tess Reepmeyer
I am so very happy I asked my grandmother where she got the glass topper for her buffet! When I splurged on a new bedroom set, I knew I wanted glass toppers to protect them. With custom curves, I knew I couldn’t have just anyone do the job. I am insanely impressed with the custom glass toppers they made for me! Like anyone would have been, I was a little upset when they sent me back with my initial outlines to redo them the way they recommended, but boy am I glad they did! These could not have been cut anymore beautifully! Definitely worth the money! May just go buy a glass topper for everything now
Lana Russo
Critical: Professionalism, Punctuality, Value Lost my windows. Only take cash or check. Very small time. Changed outrageous amount for two small window cracks. No discounts for Veterans. Horrific.
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