Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–8PM |
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 9AM–8PM |
Address and Contact Information
Address: 6051 S Transit Rd, Lockport, NY 14094 Phone: (716) 433-9377 Website: http://www.carpetcollection.com/
Photo Gallery
Related Web Results
The Carpet Collection | Lockport NY – Carpet Collection is the …
The Carpet Collection | Lockport NY … The Carpet Collection offers a comprehensive selection of flooring styles and colors, with trend setting designs at prices …
CARPET COLLECTION – 6051 S Transit Rd, Lockport, NY
6 reviews of Carpet Collection “Talk about customer experience!! Great showroom, I’m talking huge with tons of selection. Knowledgable staff that guided me …
The Carpet Collection in Lockport, NY 14094 | ShawFloors
THE CARPET COLLECTION. We are a complete floor covering dealer, offering carpet, area rugs, laminate, hardwood, ceramic and porcelain tile. We also have …
Review Summary
Bob Jarus
This is the only place to shop for quality, price and expert installation.
Julie Agro
All staff is super knowledgeable, with great products and great prices.
David Pratt
Nice people great service
Shawna Dumphrey
The experience began as soon as we walked into the store. The sale people never greeted us and when one finally did, he treated us like we were unintelligent goofs. Additionally, he yelled to communicate so loud that it left me no choice, I had to say something to him.We did proceed as they had a flooring there I really loved. The man who came to measure the floors was borderline rude to my husband. As he was leaving, he stated the estimate would be done within the week. It took three weeks to get the estimate. Lastly, the estimate was outrageously priced. I would not recommend this flooring place to anyone!
Laura Jasinski
Horrible ownership. Spend your money elsewhere! Worst carpet installation experience ever. I wouldn’t recommend this company to my worst enemy. 3 carpet installers arrived at my door, when I opened it they had opened the storm door and were just inches from my face. They were not wearing masks as per NYS Covid-19 business compliance executive orders. They continued into my home with no regard for the safety of my family and when asked about compliance, they informed me that they were not required by their employer, Carpet Collection, to health screen or wear any PPE. They began the installation by attempting to tie my living room drapes in knots, at which time I stopped them and took my drapes down. They used my bathroom multiple times, leaving a mess and URINE ON MY BATHROOM FLOOR! Once the carpet was in place they proceeded to walk in and out of my home with their shoes on, all over the brand new carpet. They did not clean up the mess after installation, leaving behind loose staples, various nails and cut carpet debris all over my home. They stated they were done and were leaving, When I asked them to clean up their mess they told me no, That’s all you. While cleaning up after this horrible installation team, I found 4 nails, sticking up in the middle of my upstairs hallway in the new carpet. These nails were not driven into the floor, rather they were left at carpet height, sticking up roughly 1 inch. This was an incredibly dangerous thing to find and done purposely and maliciously to injure my family. The owners of the store, Gary Case and his son, Ben, refused to give me any information on the 3 men they sent to my home, as I would like to file criminal charges. They confirmed via email that they are not following Covid-19 compliance. They also stated that they were personally and professionally embarrassed by the way their crew left my home. However, they offered no compensation for any of these enormous problems. I have filed complaints with the New York State Department of Health and the Better Business Bureau.
Jonathan Rosen
Huge selection of quality materials and a really cool computer display to select them.