Located In: Kroger Plaza
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 7:30AM–10PM |
| Sunday | 7:30AM–10PM |
| Monday | 7:30AM–10PM |
| Tuesday | 7:30AM–10PM |
| Wednesday | 7:30AM–10PM |
| Thursday | 7:30AM–10PM |
| Friday | 7:30AM–10PM |
Address and Contact Information
Address: 529 N Galloway Ave #15, Mesquite, TX 75149 Phone: (972) 285-5552 Website: https://www.autozone.com/locations/tx/mesquite/529-n-galloway–15.html?cmpid=LOC:US:EN:AD:NL:1000000:GEN:1533
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Review Summary
Don Armour
Helpful people good service
Dean Wallace
7-11-2020 customer service refused service to Trump masks customers.
Francisco Rangel
My experience was great nice and hardworking employees
Velveeta Walker
I was assisted by a young gentleman named Kevin early today. I was impressed with his customer service. H asked how could he help me with anything with a smile. I needed sealant for my radiator and a steering wheel cover. He offered to look under my hood to check my radiator fluid. I knew there was a leak but wasn’t aware until he took the top off I only had residue left. He helped me with my purchase, he put in the sealant and radiator fluid. He also gave me instructions of what to do after I drive it for about 15-20 minutes. He is a great example of a kind and well rounded individual. Great Job Kevin
Francisco “Vega4G64” Vega
As a former employee at the Hub store 1522 back in 2013, we always prided ourselves with great, friendly, helpful customer service to our paying customers. Every AutoZone I’ve been to up until this point in time, I’ve always been treated right and with respect. I love spending my money here.Came in on a Sunday to a respectful gentlemen that was assisting me with acquiring some spark plugs $13.09 a piece for a V8. I told him I wanted to grab the right sized socket for the plugs, so I head to the tools section and grab a socket to test the fit, didn’t work.Now, here comes a manager named Aaron (white pointy hair), comes to inform us that we had the wrong spark plugs for a gasoline engine…. we both researched, me and the red shirt employee and confirmed that we indeed had the correct plugs. I go back to the tool section to grab the right socket and in the most demanding voice,Aaron says “take this one back with you and put it back.I reply with with I will, I’m just testing out the sockets. Aaron says, “No No, take this back and put it back on the shelf, my job is to get you the right part at the right price.” I reply with “You actually work here, it kind of is your job”.Who commands a customer to put something back on the shelf, because they don’t want to do it and apparently it is not his job to stock items back on the shelf. I took it back, hung it up, and Aaron comes over there realizing he was talking to me in such a condescending manner. “Oh did I offend you?” Have a nice day.He tries to hand me a socket, I walked right out and drove to a different AutoZone, where they know how to treat their customers.Aaron, if you can’t work on your customer service skills, there are other jobs out there for you.
Belinda Mok
Came in to replace my passenger windshield wiper because it kept falling off. They didn’t have the right size in stock with the right attachment, but because he didn’t want me to drive all over town looking for it, he problem solved and tried out 3 different windshield wipers and helped me attach it. I had already paid for the wrong one, and he said he would take care of it once we found one that worked with my car. I work near this location but live 45 min away, so I’m glad I can get home safe if it starts raining!! Very easy and great customer service.