3.7 – 19 reviews $$ • Jewelry store
Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Wichita Falls to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.
Located In: Sikes Senter
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
Address and Contact Information
Address:
3111 Midwestern Pkwy, Wichita Falls, TX 76308
Phone: (940) 692-5171
Website: https://stores.zales.com/tx/wichita-falls/3111-midwestern-pkwy-.html?cid=YEXT
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Review Summary
Jayde Müller
I’m so incredibly in love with my wedding ring set from Zales!
Conner Coughlin
Staff is very friendly but the company is a joke.
Rebekah Kelley
My husband and I look forward to doing business with this store for sure.
Randall P
Walked in this past week looking for silver hoops (plain type, no diamond or studded etc.) The lady wasn’t sure what they had, so she asked another associate. The other individual said she wasn’t sure either. Right after that, both went to help other customers and left me without even a sorry or we have this etc. Completely ignored me the rest of the time. First time I ever walked out of a store of any kind feeling so dumbfounded by poor customer service. I guess since Zales felt I wasn’t going to purchase anything, I was a waste of their timeNot recommended —Blunt Reviews-
Ronald Hammons
My fiance and I went into the store in Wichita Falls on Friday the 22nd of January to inquire and about a ring we have been waiting on to come back from being sized. There was what appeared to be an older lady and a man in the store. The lady was sitting at a computer behind the counter and the gentleman was also behind the counter but was busy doing what appeared to be some sort on counts. Neither of them acknowledged us until we walked up to the counter and asked them if they could help us. At that point we informed them as to why we were there, but the lady never got up from the stool and the gentleman never came to where we were. In fact they both acted as if we were interrupting whatever they were in the middle of. They were rude to say the least. I am an area manager for a large retailer and I would never accept this from any of my employees let alone the managers. I Will go elsewhere and spend more money before I will shop this store again.
Jayde Müller
I’m so incredibly in love with my wedding ring set from Zales! I received amazing help and support from their team, ESPECIALLY Hector at this location. (10/10 recommend asking for him when you go!) He was incredibly helpful, professional, and did everything he could to make sure I was 100% satisfied!
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