Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address: 520 N Zaragoza Rd A, El Paso, TX 79907 Phone: (915) 858-1859 Website: https://www.t-mobile.com/store-locator/tx/el-paso/north-loop-zaragoza?y_source=1_MjA3MjgwOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Tasha Noyles
Great experience great customer service friendly staff
Julio Estala
Got it connected and set up through my wi-Fi but never got it to work.
Leticia Smith
Very good service and very professional.
Laura Barraza
Very bad customer service Didn’t get problems solved. Switching to another carrier..
Julio Estala
Went to a T-Mobile store on Zaragoza Road to inquire about cell phone service. I currently had Verizon and wanted to switch. I was offered three lines for the price of one and since I live next to the border I was told that I would get a signal booster if my service was bad. Came to the store five days later to place the order for the booster since service was indeed very bad. I was charged for this equipment when I was told that it was not going to cost me. I was told that i would be reimbursed but never did. The signal booster arrived a week later. Got it connected and set up through my wi-Fi but never got it to work. Therefore my service was not great. I called to the store to find out what I can do to cancel my services and return the equipment but I was not helped. I was told the manager was busy and for me to call another day. When i went to inquire about phone service they were very helpful and knowledgeable. To cancel they are very rude and dont have time to talk to you. Bad service. I know not all stores are the same but my service is still bad.
Iliana Cope
Awful service. I had to return to the store three different times (same day). Personnel wasn’t able to inform me of all the things I needed to get done to get my service running.They definitely waisted my time with them. I never leave a bad review but in this case I have to.Looking forward to complete this errand at another T-Mobile store.