Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | 12–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 9AM–8PM |
Address and Contact Information
Address: 2250 Sparkman Dr NW #600, Huntsville, AL 35810 Phone: (256) 859-6586 Website: https://www.t-mobile.com/store-locator/al/huntsville/sparkman-dr-n-memorial-parkway?y_source=1_MjA3MTY2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Cindy Riddle
Good place to get a call phone and the service is great.
Diana
Rudest staff I have dealt with for a long time.
tyson ragland
Good customer service and location
Michael Benoit
There is a reason this location rates lower than other locations around huntsville. Poor service. Reps have no true desire to help you. I brought in a damaged phone. They refused to listen to anything I had to say.I was told I needed to return my phone to T-Mobile as part of warranty exchange. I called 611 and spoke with T-Mobile rep who said I could just bring it by any location. When I brought to this location They refused to accept the phone and said I had to mail it in. I asked if they could give me a return label. They could not. I asked if they could email me the return information. They could not. I asked if they could use my insurance to fix cracked screen. They said their would be a $400 penalty since I had already filled a warranty claim. My phone is under factory warranty and I have insurance and I still have to pay a penalty? T-Mobile needs to start taking better care of its customers. There are too many options out there to be treated like this.
Latrice Godwin
We went into the store on Christmas Eve, the store was packed but we were greeted as soon as we entered. It was nice that the staff took the time to make us feel welcomed while everyone was running around frantically helping everyone. Once we were helped the rep took time to ask us questions about what we were looking for and directed us to the best promotions we were eligible for! Kelsey was great! Top notch!
Francesca Geeslin
I loved going here. I went before Christmas to get my kid a phone. The store was very nice. The manager took care of us. He was very professional,Friendly, and helpful. I won’t go anywhere else from now on for my phone needs.