Express Oil Change & Tire Engineers

  4.3 – 177 reviews   • Auto repair shop

Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 275 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement

Health and Safety:  Staff wear masks · Staff get temperature checks · 

Hours

Saturday8AM–5PM
SundayClosed
Monday8AM–6PM
Tuesday8AM–6PM
Wednesday8AM–6PM
Thursday8AM–6PM
Friday8AM–6PM

Address and Contact Information

Address: 1855 Opelika Rd, Auburn, AL 36830
Phone: (334) 821-3100
Website: https://www.expressoil.com/stores/auburn/al/0011/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0011

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Review Summary

James Wynn
Good service, kind staff.
Tyesha Hart
I enjoyed my experience at this particular location.
Bill Shackelford
Good place very quick service nice people
Amanda Frane
Before today we have never had a problem with this location. I have gone and had my oil changed with no problems. My daughter after getting her car this is where I told her to go. These guys have been excellent up until today. I sent my daughter up to get an oil change and I wanted her to have her tires looked at, the light keeps coming on. I was on the phone with her and she told the guy that she needed an oil change and for them to check out her tires. The guy says no problem it will be a few minutes, there were a few cars in front of her. Well she gets up there they hurry up and do the oil change and rush her out without looking at her tires! She is going out of town and I am trying to make sure that everything is good and safe for her to do so. Now I have to get her to go to another place and get her tires looked at. Thanks guys! I guess since you are too busy to make sure that my daughter’s car is safe for her to travel out of town it is time for us to find someone else that will gladly take our business.
Jerry Katz
I’ve been a customer of Express Oil for years and several different vehicles. I recently moved from the Tiger Town location to the Opelika Road store due to a bad experience at Tiger Town. I’ve been pleased, to the point, I decided to purchase tires from them. I bought a set of Goodyear Wranglers for my 2017 GMC Canyon. I felt the price was fair. However, it goes downhill from that. I was told to come in at 1 PM and as I arrived, I was asked to call back at 2 PM for an actual time. I did, returned at 2:30 and they got to me another half hour later. Upon completion of the install, I was advised the tire sensor wasn’t working on one tire, but it would work itself out as I drove. So I left to be called two hours later to please come back because they didn’t torque the lug nuts. I went back immediately and they did. It was apparent that it had not been done. I went back a few weeks later about the tire monitor system still not working. The manager, who wasn’t a mechanic, said he didn’t know how to do it but he’d try. Oddly, he was the one that checked it the first time. After about 40 minutes he printed the instructions to give me, saying he couldn’t fix it. After I read the instructions when home, I discovered he had not completely followed them. It is still not working, but I won’t waste my time with that shop again. That manager, wearing a Red Shirt, didn’t wear a mask the first time I was there but did part of the time on my second visit. I’m not a big customer but regret the $850 spend for less than stellar service. I won’t go back!UPDATE: 4/23/21 – I reached out as they requested and have not gotten any further response. You decide. Very disappointed, as I like the Oil change model they have. 🙁
orrin daugherty
Staff was friendly and quick, usually change my own oil, but these guys are there in a pinch.
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