T-Mobile

  3.8 – 94 reviews  $$ • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Killeen can visit our store at 3650 W Stan Schlueter Loop to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 3650 W Stan Schlueter Loop Ste 100, Killeen, TX 76549
Phone: (254) 616-1693
Website: https://www.t-mobile.com/store-locator/tx/killeen/w-stan-schlueter-loop-jake-spoon-dr?y_source=1_MTcwMTU3MzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Josiyah Guy
I finally purchased my new iPhone and iPad with the help of two employees.
Brittany Talley
This location is unorganized and does not care about their customers.
JOSHUA BAASCH
Awsome service and very informative…..
Jerry Thompson
My wife and I went to the T Mobil on Stan Schlueter the managers name was Rene he was awesome and he was sp patient and he had the best customer service that we ever had. He spent Lot of time taking care of us. He made us feel welcome and like we were important. We will only see Rene from this point.Jerry and Isela Thompson
Lois Spencer
Customer services was excellent. Even though our questions and needs went beyond closing time, we didn’t feel rushed.
Eric Pratt
Go to the other location for anything with Sprint aka now T-Mobile. The ones here mess things up, don’t know what they are doing… Had to go back several times for her to fix issues she somehow caused. We couldn’t make calls as one of those. Finally got fed up and went to the other store. The other is a corporate store so they can do a lot more and are a lot more competent. However, I just left after 5 years and joined Verizon. It was worth $50 more a month to not deal with the terrible service always outsourced and terrible coverage. The 2 star is for the one good thing is the affordable phones and the 5 lines for $100 was nice.
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