Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–6PM |
| Sunday | Closed |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address: 1620 N Resler Dr A, El Paso, TX 79911 Phone: (915) 270-9996 Website: http://www.trekelpaso.com/
Photo Gallery
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Review Summary
Armando Talavera
Great service, they have quality products and great selection.
Stacie Juul
The customer service was awesome and the service speed was great.
Daniel Lozano
Awesome bike shop, the people working there were super helpful and friendly.
John York
Extraordinary service! Robert is a breath of fresh air. In 50 years of cycling, and 20 years of mountain biking, I have never experienced this level of service in a bike shop. I am grateful they are here, and intend to support them at every opportunity.
Ali Carr
My husband and I went to every bike shop in El Paso in one day and both Trek shops were far superior in every category. We bought matching Roscoe 8s here and all the accessories. The staff was friendly, professional, and extremely knowledgeable in all models, components, and even competition. They made sure we rode them before buying then put everything together for us so we could have ridden out of the store if we had wanted. We live all the way in Kansas but we will for sure be back!
Pawsome ASMR
This place is very very rude and does not own up to their mistakes. Let me explain, I took my bike to this shop about 1.5 weeks ago to get serviced for new tubing as I have an older dawes bike that I rarely use. That first time I brought my bike in I was met with a courteous staff and left it over night to get the tubes replaced. I picked up my bike the next day and as I rode it that day I hear a very loud sound coming from the chains I had never experienced this problem before. When I finally had time to take my bike to get checked and inspected as to why this sound was occurring I was met by rude stuff and no problems solved. I told them this problem only started after I got my bike serviced at Trek. No one took responsibility and were hesitant to even give a solution. I was made to feel like I had made this problem up. I finally got them to at least adjust the parts around the bike to hopefully relieve the sound. However, I was not given an explanation as to what could have happened with the mechanic that could have caused this problem. As they were working on it, they told me that my bike wire was oddly long. I told them I had never had that problem before and had just noticed it when they pointed it out. The mechanic told me he could cut it at no cost and that was all to fix the problem. Now how could my bike wire mysteriously get longer unless they tampered with it. The manager rudely told me that they would have to CHARGE me in order to cut this wire that they tampered with. She kept changing her mind saying yes and no. I just want to say if you want to be met with problems instead of solutions this is your place. This place needs better management. I heard crazy cat is better go there.