Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
Located In: Crossgates Mall
Service Options: In-store shopping
Health and Safety: Mask required ·
Hours
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
Address and Contact Information
Address: 1 Crossgates Mall Rd L-204, Albany, NY 12203 Phone: (518) 452-4393 Website: https://www.victoriassecret.com/store-locator/store/60
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Victoria’s Secret – Crossgates
… 9:00 PM; Sunday11:00 AM – 6:00 PM. Sunday, Jul. 411:00 AM-6:00 PM Independence Day Mall Hours. 1 Crossgates Mall Rd Albany, NY 12203 518.869 .3522.
Store Search — Victoria’s Secret
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Victoria’s Secret 1 Crossgates Mall Rd Albany, NY Lingerie …
Get directions, reviews and information for Victoria’s Secret in Albany, NY.
Review Summary
Dawna Weaver-Hohall
I received a great deal on a beautiful scent and products!
Alexis Hargrave
Got fitted and great service from there.
Stephanie Corcoran
Great prices and selection.
Victoria Franklin
Update 11/6/2019: I’m not sure if something changed, but the customer service has improved since my last two visits. Perhaps its because I came in on a Monday night when it wasn’t as busy (store was virtually empty). As opposed to being essentially ignored like the last couple times, this time I was assisted by a couple employees – one of whom I think was a manager. They assisted me with a bra fitting and bra selection and all of them were very helpful, friendly, and great to chat with. Plus they had a great promo on bras going on, but VS often has some kind of nice little promotion. The bras I ended up getting are perfect and suit my needs immaculately. I’ve been a fan of their push- up bras back when I was a smaller size and younger and I think that won’t change any time soon.OLD: Beautiful store, but most VS stores are pretty. They have their PINK and regular store separated and literally across from each other which I thought was strange at first, but I guess they couldn’t get a large enough store-front for both collections. The reason that I don’t like this location much in particular is because the customer service isn’t that great. The last time I went there an employee at the entrance gave me a snobbish look and the employees there in general weren’t as welcoming as the employees are in other VS locations.66
Brittany DeGroat
Very sweet staff and helpful. They dont ask you a million times if you need help like the pink store. The staff were very knowledgeable when I asked for specific items. Very pleased with my purchase tonight.
Crystal Clear Design and Photo
One of my favorite stores – everyone here is wonderful, including management. They just reopened 8/3 and are following excellent safety guidelines. For now there’s a greeter at the one entrance (the other remains closed) and directional arrows on the ground for traffic flow. Associates are statistically placed throughout the store and everyone is wearing masks. POS is reduced & there are plexi barriers for safety. One positive effect of the pandemic has been an increase in customer service everywhere, and this VS location was already offering great CS before all this!