4.0 – 19 reviews $$$ • Jewelry store
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Florence Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Located In: Florence Mall
Service Options: In-store shopping · Curbside pickup
Hours
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
Address and Contact Information
Address:
301 Cox Creek Pkwy Suite 1030, Florence, AL 35630
Phone: (256) 767-5749
Website: https://stores.kay.com/al/florence/301-cox-creek-pkwy-.html?cid=YEXT
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Kay Jewelers locations in Florence, AL
Kay Jewelers locations in Florence, AL. … 301 Cox Creek Pkwy.Suite 1030 Florence, AL 35630. (256) 767-5749(256) 767-5749. Open Today: 11:00 AM – 7: 00 …
Review Summary
Chad Bradley
I got great deals on my purchases, so good I bought more items!
Kay Ansel
Excellant service, beautiful jewelry!!
Tonya Thomas
The staff was very helpful in what we were looking for.
Brandon Vickers
DO NOT RECOMMEND!! AT ALL!! Went to buy a promise ring for my girlfriend. While there, we had a very good customer service experience…then it went 100% south!! We were PROMISED it would come in, get sized, and returned before February 14th so it would be for Valentine’s day. We called SEVERAL TIMES and each call was answered only after multiple calls and EXTREMELY RUDE people!! We were told that the ETA on the return would be March 1st NOT February 14th as was promised! The ring came in yesterday and I am writing this bad experience review today! When you make a promise to a customer, you fulfill that promise. You expedite orders, you use 2nd day and overnight delivery because it is your customers that you serve and positive service gets return business. YOU WILL NOT BE GETTING ANYMORE OF MY BUSINESS NOR ANY BUSINESS FROM ANYONE I KNOW!!You have come up short too many times from some of these reviews that I’ve seen! Rethink your business model, your policies and procedures and possibly your staff!!
Maurice Blumberg
Dana Augustine Shows are great. Set your stone or buy from them. Jewelry piece is finished in the day a great selection with top quality workmanship and a price that includes it all. Ask about it.
William Wix
I had ordered a ring for my wife on Feb 5th, had it purchased and sent off to be resized. I was assured it would be there Friday the 12th. I went there when the opened and was told it was in transit and would most likely be on their 2 pm truck. It wasn’t on there and won’t be there til Monday! Missing valentine’s day, this is the last time I get something here.
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