Retail chain with a variety of signature home furniture, decor, & accessories.
Service Options: In-store shopping · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Saturday | 9AM–9PM |
| Sunday | 12–8PM |
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
Address and Contact Information
Address: 1201 N Central Expy, Plano, TX 75075 Phone: (972) 509-2560 Website: https://stores.ashleyfurniture.com/store/us/texas/plano/7710000436?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch
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Review Summary
Shaun Krizek
My family couldn’t be happier with our service and furniture!
Brittany
He price matched the pricing I had seen at Nebraska Furniture Mart.
Taylor Person
If I could give 0 stars I would.. this location/place is so unprofessional!
Monica Davila
Loved the variety of furniture this location had. The gentlemen, Luciano who helped me out today was lovely and went out his way to make sure I was satisfied. I was seeking for a sectional couch and needed one immediately. I would recommend this store to anyone. The employees are kind and helpful.
Terri Coffman
Great selection of items here and customer service is also great! The prices here are really cheap and their sales are amazing! We’ll definitely be going back.
Taylor Person
If I could give 0 stars I would.. this location/place is so unprofessional! They never answer their phones. Supposedly the store manager Cathy was the person to help me and my roommate with our orders. Cathy has ZERO customer service skills and ZERO communication skills. We both bought a bed set from them and Cathy informed us of the total which We ended up paying way more than what she showed us. Then when both of our bed sets finally were delivered to us it had the extra storage for under the bed missing for both beds, plus my roommate was missing his dresser as well. The delivery men reeked of alcohol and were very rude.when we tried informed the delivery men that pieces were missing they told us we no nothing about it and said we don’t work for Ashley’s… (but they’re driving the Ashley’s truck).. We then went up to the store and spoke directly to Cathy about everything and how upset and dissatisfied we both were, Cathy never once apologized and she never took ownership for messing up our orders instead she made it seem like We had no idea what We were talking about and that we were in the wrong. Cathy is extremely unprofessional and rude! With her being a “manager” she should learn how to take responsibility for her mess up and not argue/disagree with customers & she most definitely needs to be retrained when it comes to good customer service skills because she sucks at it.