Create your own stuffed animals at this specialty chain, also stocking toy apparel & accessories.
Located In: Roosevelt Field
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
Tuesday | 11AM–8PM |
Wednesday | 11AM–8PM |
Thursday | 11AM–8PM |
Friday | 10AM–9PM |
Saturday | 10AM–9PM |
Sunday | 11AM–7PM |
Monday | 11AM–8PM |
Address and Contact Information
Address: 630 Old Country Rd, Garden City, NY 11530 Phone: (516) 248-0027 Website: https://www.buildabear.com/locations?StoreID=100
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Review Summary
Melanie Vega
The staff is super friendly and it is not chaotic and it’s very well kept.
Maria Hincapie
The prices were much better than I remembered and the process was very hands on.
ENGIN MALCOK
Good gift ideas for little ones and best customer service to the employees…
Calith
I recently purchased the Animal Crossing collection and had a couple issues that needed fixing. Called up and was told both issues could be fixed at the store! My mother and I went to get them repaired, but since it was my first time ever going to a physical store I wanted to look around. The associate that assisted us was so kind, helpful, and did a fantastic job fixing the two bears. I ended up purchasing a Harry Potter bear with the Gryffindor clothing and beating heart. I’m pleased with the whole experience, I love my new bears, and I appreciate seeing associates truly enjoying the job that they have. Thank you so much!
Brian Spahn
This visit wasn’t the best but it’s still a great place to go once with the kids. Little under staffed probably due to covid so this visit there was no bear. They do have big selection of stuffed bears that you can create. You choose your bear then you take it over and they will take you thru the different things you can get for the bear. Wide selection of cloths and accessories to go with bears. Also comes with a birth certificate for the bear after your done.
L F
The experience was great up until we realized that we were completely mislead. We went in to purchase a bear for our nephews 1st bday, and were told by an associate that the bear would cost his age, or $1. Thrilled by this, we went ahead and got another bear made for our daughter. When we got the register , we were told that my nephew had to be present for the offer to be valid. It’s not so much that we had to pay the retail value of the bear, $14, it was how the staff handled the situation. No Manager to be found to rectify the situation, and absolutely no regard for ensuring a good customer service experience. Our first, and unfortunately last Build a bear experience.