T-Mobile

  3.3 – 53 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Tyler can visit our store at 1745 Troup Hwy to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. Come visit us today and leave a Google review to let us know about your experience at the New T-Mobile!

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Located In: Green Acres Shopping Village

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–8PM
Sunday11AM–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 1745 Troup Hwy, Tyler, TX 75701
Phone: (903) 508-4600
Website: https://www.t-mobile.com/store-locator/tx/tyler/troup-hwy-e-dulse-st?y_source=1_MTcwMTQ1MTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

Taiwo Osibanjo
The manager is a nice guy, always ready to assist his customers.
Taylor Pippin
They expect you to lie to people so that they will get Sprint service.
Brandon Smith
They need to shut this locations store down already!!!
Texas Hot Mess
Been here twice and service was beyond amazing! Best customer service ever! Ashton was beyond helpful!
Eric Lindsey
Worst phone buying experience I ever encountered Im my whole life. The store manager is very deceiving and not truthful. The store manager told me lies and added extra charges to my account without me knowing until I checked my new account online. The store manager also lied and said he didnt know how to refund me, and that I had to call customer care. Well I called customer care, and guess what they said….”the store manager should have handle thay.” What?!! Worst service ever. So bad that I cancelled T-Mobile because of this horrible experience with the store manager.
Robert Jerger
Worst customer service I have ever experienced. The staff is untrained and has an I don’t care attitude
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