Visionworks Killeen Mall

  4.8 – 137 reviews   • Optometrist

Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.

Located In: Killeen Mall

Health and Safety:  Mask required · Temperature check required · Staff wear masks · Staff get temperature checks · 

Hours

Saturday10AM–6PM
SundayClosed
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM
Friday10AM–6PM

Address and Contact Information

Address: 2100 S West South Young Dr #1000, Killeen, TX 76543
Phone: (254) 690-1313
Website: https://locations.visionworks.com/ll/US/TX/Killeen/2100-S-W-Young-Dr

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Review Summary

Lisa Mansell
… 5 years and Theo and Nelda never let me down! This time i was helped by Luis and I must say I was not disappointed. I will continue to return to this store for service.
anthony hunter
… get my glasses adjusted, received amazing service from Jonnelda. Great service is hard to find these days, but I find it in this store and with Jonnelda. Thank you!
Joel Gillmeister
Luis did an outstanding job choosing my new frames for me. I got them very quickly. I recommend this store to everyone.
Red Fred
Walk- in for eye exams for two kids.Was told the could do one now and one after lunch. While filling out forms for my kids they gave the after lunch appointment away while I stood in front of them.I walked out.I was a regular customer they weren’t nothing special they were ok.Now they’re just rude and we won’t be back.Stanton optical next to the mall took both kids as walk-ins with great on the spot service great deals on glasses too
brian haywood
Great place, great staff, always helpful and patient with me. I’ve been shopping with them for the past few years,and always excellent customer service and glasses selection.
Cynthia Cobb
I would not put a star at all but you have to in order to write this. I have been going here for a few years now, and loved the place. But now since the company has changed hands, they are the worst, I feel sorry for the young man who tried to help and his hands was tied. I had my eyes reexamined, bought 3 pairs of glasses, to find they stretched the frames out on one pair and the lens has a stamp across the bifocal line, the second pair the lenses have a film that makes them blurry and the bifocal seems to be in the wrong place. The 3rd pair was only for distance and safety glasses for riding my motorcycle. I have taken these glasses back multiple times, even took my old 2 pairs of glasses asked for them to put the new Rx in them to see if that would make a difference, the manager is more concerned about bragging about how he knows it all and he has been in this business for years (and ha cant be more than 22 or 23 years old)and he knows if my glasses fit and that they did not have an issue I just needed to go with them, after several visits there dealing with his arrogance, and not getting any satisfaction, I tried reaching out to cooperate for help, to not ever receive a reply or acknowledgement, and it has been months of trying to get the issue taken care of. So now I have to go to another eye glass place and spend more money to get glasses that are correct. It’s a shame this place would do a loyal customer this way!
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