Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | Closed |
| Monday | 7:30AM–6PM |
| Tuesday | 7:30AM–6PM |
| Wednesday | 7:30AM–6PM |
| Thursday | 7:30AM–6PM |
| Friday | 7:30AM–6PM |
| Saturday | Closed |
Address and Contact Information
Address: 768 Gaffney Rd #4610, Fairbanks, AK 99701 Phone: (907) 456-4606 Website: http://simardautomotive.com/?utm_source=GMB
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Review Summary
Jan Vlček
Reasonably priced service and honest owner.
Marla Johnson
Now I get quality work, quality parts and a three year warranty.
Charlie Howard
By far best experience in a mechanic shop in Fairbanks hands down.
reece hoffer
Positive: Professionalism, Quality, Value Bit pricey but defiantly worth the money. Did everything I asked under my budget, no secret charges were added last minute. Drove in with problems, drove out without problems. Full detail explanations, customer service is good. All questions answered. No problem. Manager? Maria? Very helpful constantly.
Aminta Remisosky
The alternator blew on our Ford so we were out a vehicle in December. They scheduled us for the soonest appointment which was 2 weeks away, but called the next day to get us into a cancelled spot! I appreciated that they prioritized us. Work was done well, quick, and not overpriced. Gave us an inspection and a list of things we may need to do with the estimate of cost which was helpful for budgeting future repair. Pick up and payment was super easy too!
Josh Bartoe
The services were fine. Unfortunately I had to bring my vehicle back and wait for parts that needed to be order to come in, which isn’t a big deal. I am however, very displeased with the price. The local dealership quoted me at $300 which I thought was way over priced. I ended up paying just shy of $500 dollars for the specific issue, which had I known I wouldn’t pay over $100 bucks for. I had thought for $900 total that all of the required services would be completed, which is my own fault for not clarifying. An itemized list of everything to be completed and how much each item cost would have prevented me from effectively throwing $500 in the trash on a completely unnecessary service. Again, the staff was courteous and service was fine. I’m giving 2 stars, because it’s my own fault for not ensuring I knew how much the services would cost and approving them to take place. That being said I am still very displeased with the price.EDIT: I received a call from Rob (I believe it was Rob, I’m not 100%), who also sent me a his personal number via text. As stated in my unedited original review I blame myself mostly for the miscommunication. However, Rob was very concerned about ensuring such miscommunication does not occur in the future. I was very impressed that Simard reached out with me to discuss the issue, rather than just let a mediocre review slide by. Rob also went as far to say we could look at potentially discounting future services. I personally will bring my vehicle back to Simard for future services, and would recommend them, on the engaged customer service, on top of the services.