3.8 – 246 reviews $$ • Cell phone store in the Gardnertown, New York
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Retailer providing wireless plans & a range of phones, devices & accessories.
Located In: Newburgh Towne Center
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address:
1431 NY-300, Newburgh, NY 12550
Phone: (845) 564-0915
Website: https://www.att.com/stores/new-york/newburgh/81520
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Review Summary
Ciara Simmons
Great staff, customer service and products!!!
Jeremiah Brock
I switched to Verizon phone service and customer service is above and beyond.
Victoria Dryden
I had a great experience at this location as I picked out a new phone
kiera d
Zak was amazing and extremely helpful. He helped my family open a new phone plan, and even got my grandpa a phone that was perfect for him! I highly recommend this at&t as well as Zak
Amy Rossi
Such a great experience. Allen went above and beyond. I was in and out in no time with my upgraded phone!!
Jeremiah Brock
I recently had a phone emergency, I talked to customer service on the phone and they told me I had to come into the store, they couldn’t help me online, I had to come into the store. I repeat, they told me there is no way I could resolve this online, over the phone, I had to come into the store. During this time, Post Covod-19 world. Customer service in a Social distancing world. I thought this company is safe, I can go in it would be fine. Surely it would just be a quick fix, surely they would understand. I did not want to go in but I was told I had to. Doors were locked, they are essentiall enough to be open but they hide behind the glass doors. They greet me behind the glass and they inform me they can’t help me . They laughed at my misfortune rather than help me. They say I have to call customer service on the phone to resolve my issue. I did not understand why they laughed at me behind the door. In this day and age all I wanted to do was find out why my phone wasn’t working. If you are still reading this review you might be confused. Why couldn’t they just help me on the phone, they are a phone company. AT&t is behind the times. I switched to Verizon phone service and customer service is above and beyond.
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