Chain retailer stocking house-brand athletic footwear, apparel & accessories for all ages.
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address: 150 5th Ave, New York, NY 10010 Phone: (212) 727-2520 Website: https://www.newbalance.com/stores/
Photo Gallery
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Review Summary
A L
The staff is great and the products for the most part look and feel good, too.
Shani Dror
My husband shop for shoes only there, and the prices are normal
Mayrun
Great service although it was crowded, better price can be probably found online
La Tasha Glenn
Great customer service. However I made a online exchange that was $5 greater than the item purchased in store, along with no show socks. However, the cashier did it as an even exchange and failed to looked at the sale promoted on the sneaker exchanged. When I realized it I was already on the train. Take away, pay close attention to your transactions when you go there…
Anne Bradford
I love NB, but we had a major snafu with an online order, which was unfixable…until we went into the store. We were unhappy customers, but Carlos fixed the whole situation in no time. Next time we’ll skip online and go directly to the store! Props to Carlos for thinking on his feet, and bringing this customer back.
John Mullen
Nice selection of shoes, and fair selection of clothing. Prices were fair considering your in their NYC shop. Service was excellent. Only complaint is that their selection for larger sizes (im a size 14) are extraordinarily limited. I was limited to 6 choices in the entire shop,